Travel Agent

What does a Travel Agent do?

Travel Agents provide travel information and make travel arrangements which meet the client's budget, interest, and time. They use timetables, travel manuals, and rate books to plan routes, compute ticket costs, verify arrival and departure times, as well as seating space. Some specialize in domestic or international travel, in one popular destination, in a mode of transportation, or a kind of client such as clients with disabilities, business travelers, or professionals. They spend a great deal of their time talking on the telephone and using a computer terminal.

Salary and Employment Outlook:

EDD Labor Market Information

Occupational Outlook Handbook

Career Info Net

Typical Employers:

Travel Agents are employed by independent travel agencies, large and small, which may specialize in one form of transportation, or make travel arrangements for all modes of transportation and accommodation. Membership organizations may have their own Travel Agent as may large organizations, private or public. Some employ Travel Clerks to handle travel arrangements for their employees. Bus lines may have several Travel Agents and, like airlines, have Ticket and Reservations Agents.

Preparation:

Most prospective Travel Agents should have a year of training beyond high school. Some specific college courses are desirable. A broad educational background in history, foreign languages, geography, and business administration is recommended. Many community colleges have programs in travel, tourism, and travel agency operations. You can also take correspondence courses. Former airline ticket or reservations experience is helpful, although, some agents hire trainees. Most airlines have their own training programs. Many people enter this field as clerks or Secretaries and are then promoted.

Educational Program(s):

  • Travel and Transportation Management

Related Programs: Foreign Languages, Interdisciplinary/Liberal Studies, Secretarial Studies and Office Administration

Web Resources:

EDD Labor Market Information

Occupational Outlook Handbook

ONet Online

Career Info Net

Career Zone

CollegeBoard.com

American Society of Travel Agents

Career Center Home Page | Career Info Sheets

Diablo Valley College Career/Technical Education Homepage