Computer Technical Support

Computer technical support is the field of study involving computers in the areas of upgrade, repair, service and networking. The Diablo Valley College computer technical support certificate program prepares students for entry-level employment in this industry. As a computer technical support student, you will gain an in-depth understanding of the PC hardware, networking fundamentals, Windows operating system technologies and computer servicing. In addition, you will take a course that will help you prepare for the A+ Computer Technician exam, which is intended for individuals with six months or more of computer technical support work experience. Students who have earned a certificate in computer technical support are prepared for entry-level positions at a computer helpdesk, as a computer technician or as a network technician.