Microcomputer Software Support

Computers have dramatically changed the way we conduct business in today's world. It is difficult to imagine an office environment where administrative and financial management is not supported by personal computers. The need for qualified individuals to provide the necessary software support for these computer systems has never been greater. The Diablo Valley College microcomputer software support program prepares students to provide a variety of software support services including software installation, troubleshooting, user training and support.

As a microcomputer software support student, you will gain an in-depth understanding of:

• microcomputer problem identification

• problem solving

• troubleshooting

• general application software

• basic programming skills

Students who have earned a certificate in microcomputer software support are prepared for entry-level employment as a software support specialist. Students who earn a degree along with the certificate often have even more opportunities.