General College Information

Where are important dates listed?

Where is my instructor’s office?

What are campus office hours?

Where do I find a fax machine on campus?

Where is lost and found?

Where do I make up a test I missed for a class?

Admissions and Records Office Information

How can I request my official transcripts?

How do I clear a prerequisite?

How do I take a class with a Pass/No Pass option?

Assessment Information

How do I sign up to take the assessment test?

How do I get my assessment scores?

When don’t I need to take the assessment test at DVC?

Concurrent High School Students

Can I take classes at DVC while still in high school?

Counseling

How do I enroll and decide which courses to take?

How do I make an appointment with a DVC counselor?

Counseling FAQs

Degrees/Certificates

Where do I find the requirements for a degree or certificate?

DSS/EOPS

If I have special circumstances, can DVC provide assistance?

Fees/Refunds

What are the fees for DVC?

How do I get my refund?

Financial Aid

How will I pay for my education?

Late Add Codes

What can I do if the class I want is full?

What do I do with Late Add Codes?

Parking

Where do I buy a parking permit?

Student ID Cards

Where do I get my ID card?

 


 
FAQ Answers

General College Information

Where are important dates listed?

You can find important dates in many locations. There are two great places to check for general dates and information. You can check on InSite before you actually log in - look to the right hand side of the screen for a list of important dates. You can also check the DVC Calendars page, which has links for the Academic Calendar, and semester important dates. You can also check class cancellations here too.

Return to top

Where is my instructor's office?

You can check the Faculty and Staff Directory for the location of your instructor's office.

Return to top

What are the campus office hours?

Office hours vary by semester. You can check the webpage for a particular area if you would like to see their office hours, or you can visit Counseling and Support Services and select "Office Hours" to get an overview of the hours for numerous Student Services.

Return to top

Where do I find a fax machine on campus?

A fax machine can be found in the Student Life Office, located in the Margaret Lesher Student Union. Faxes are $1 per page for domestic faxes.

Return to top

Where is lost and found?

If you have lost something on campus, you should check with Police Services. They are located next to Parking Lot 1, near the Math building. Similarly, found items can be handed in to Police Services or to someone at the Welcome Services desk, who will then take it to Police Services for you.

Return to top

Where do I make up a test I missed for a class?

Please visit the page for the Makeup Testing Center for more information on how to make up for a test. The location of the center can change each semester.

Return to top

Admissions and Records Office Information

How can I request my official transcript?

You can request your official transcript online via InSite, or by submitting a Transcript Request Form in person to someone at the Admissions and Records window. A detailed breakdown can be found here, with information on processing times and fees.

Return to top

How do I clear a prerequisite?

Submit a Prerequisite Equivalency Form alongside evidence that you have completed said prerequisites elsewhere, to Admissions and Records.

Return to top

How do I take a class with a Pass/No Pass option?

You can submit a Pass/No Pass Petition before 25 percent of your course is completed, to Admissions and Records. Deadline dates can be find by accessing "My Class Schedule" on the InSite portal after logging in. Check "Deadline dates" beneath each class to check the Pass/No Pass deadline.

Return to top

Assessment Information

How do I sign up to take the assessment test?

You can make an appointment for an assessment test here, by selecting "Schedule An Assessment Appointment" and following the prompts on screen. You can also make an appointment in person by heading over to the Assessment Center. Please note that the Math ISSA test can be taken online.
When showing up for a test, please ensure that you have some form of photo ID, and your student ID number.

Return to top

How do I get my assessment scores?

You should be given your score upon completion of an assessment test. Test results can also be found on InSite, under "Students", "Academic Profile", and then "Test Summary". Above your placement scores is a link that states "Click here to interpret your DVC Assessment Placement Results", which can be followed for an explanation as to what your results mean.

Return to top

When don't I need to take the assessment test at DVC?

This page has a detailed list of the reasons you may be free from taking an assessment.

Return to top

Concurrent High School Students

Can I take classes at DVC while still in high school?

You can attend DVC while still in high school as a concurrent enrollment student. Generally speaking, this will involve submitting an application to DVC as a concurrently enrolled student, followed by completing the Special Admissions Recommendation Form and having it signed by the school principal, the student, and the students parents. Once the form is completed, it is submitted to Admissions and Records.

There are more details available here with full explanations of what is needed, and outlining the differences in requirements, based upon the current grade of the student applying.

Return to top

Counseling

How do I enroll and decide which classes to take?

The Counseling Center has created a "Getting Started" guide, which not only outlines the enrollment process, but also provides useful tips for choosing classes your first semester.
Counseling 095 is a one time class that is the suggested method of helping you decide which courses to take, but it is intended for first-time college students. If you have attended college previously, whether at DVC or elsewhere, you may want to make an appointment with a counselor to receive academic advising.

Return to top

How do I make an appointment with a DVC counselor?

You can schedule an appointment with a counselor over the phone, by calling 925-969-2140 or 925-685-1230. You can also schedule an appointment in person at the Counseling office.

If you have attended college only at DVC, and are not a high school student, you are also able to schedule an appointment online. However, this option is not available during the summer semester, or during winter break.

Visit the Counseling Centers appointment page here for more information on making appointments.

Return to top

Counseling FAQs

For additional information, here is a list of Frequently Asked Questions about the counseling services at DVC.

Return to top

Degrees/Certificates

Where do I find the requirements for a degree or certificate?

If you follow this link you will come to a page listing all of DVC's certificate and degree programs. Select a program and click through to its catalog page, where you will find the classes offered and their respective prerequisites, alongside detailed course descriptions. You will also be able to see the requirements for the degree or certificate that is offered. It is recommended you consult with a counselor if you want to check your progress in regards to meeting requirements, and if you are unsure of what your next step should be.

Return to top

DSS/EOPS

If I have special circumstances, can DVC provide assistance?

DVC has many ways to help with special circumstances. Our Disability Support Services (DSS) is a program designed to ensure students with disabilities have equal access to offerings at DVC.
Extended Opportunity Programs and Services (EOPS) aims to cater to the needs of students that may have language, social, or economic disadvantages, and provides a variety of services for such students.
More information can be found by following the links for each of the departments.

Return to top

Fees/Refunds

What are the fees for DVC?

The current enrollment fee for all students is $46 per unit. Non-California residents and international students pay an additional $237 per unit. Visit the Fees and Tuition page for more information.

Return to top

How do I get my refund?

Refunds can be obtained within certain constraints. If you have withdrawn from your class by the deadline, refunds will be issued. If you paid for your classes online, the refund will be issued directly to your card. If you paid in person, regardless of the payment method used at the time, you will be issued a refund check that will be sent to the address we currently have on file. More details about refunds can be found here.

Return to top

Financial Aid

How will I pay for my education?

Financial aid is money for college. There are several types of financial aid, and they involve a partnership between you, the student, and the college, that provides money to help with college costs. The Financial Aid webpage can provide you with more information.

Return to top

Late Add Codes

What can I do if the class I want is full?

If the class you want is full, you do not need to panic, there may still be hope to get the class.
The first thing you should do is check the schedule of classes online via InSite, to see if anyone has dropped the class. If they have, this should give you the opening needed to add the class.

Another option is to see if the class you want has a waitlist. When adding onto a waitlist, you are given a number relating to your position in that waitlist. When you are at the front of the waitlist, and a space opens up in the class, you will be notified through your InSite email. You have a small window of time to register for a class if a space opens up through your waitlist. Make sure you have access to your InSite mail to avoid missing the notification.

If waitlisting is not an option, or if you are still on the waitlist when the class starts, then you should attend the first session of the class and bring a Schedule Request Form. Ask the instructor for permission to add in to the class, and if they allow it, you will receive what is known as a "late add code". You can use this code to add into the class via InSite, or you can have the instructor sign and complete the Schedule Request Form, which you would have to hand over to Admissions and Records. Late add codes expire, so be sure to use them as soon as possible.

Return to top

What do I do with Late Add Codes?

Late add codes are needed when you want to register for a class after the first session has taken place. If you used a Schedule Request Form, and the instructor has signed it when they gave you your code, you can hand the completed form over to Admissions and Records, who will take care of adding the class for you. Alternatively you can log into InSite and under "Registration", select "Late Registration Using Add Code". Enter the add code along with the section number of the class, and select "Register" from the drop down menu on the next screen.

Return to top

Parking

Where do I buy a parking permit?

Parking permits can be purchased online via InSite. You will need to know the make and model number of your vehicle, and the license number. Once you have logged into InSite, click on "Students", and then "Academic Services". Here you will find the option to purchase a parking permit. Currently, full term permits cost $48. You can pay online via a credit card, or if you wish to pay in person, you have the option of doing so by paying the fee at the Cashiers Office located in the Student Services Center. Once payment is complete, you will receive an email with your temporary permit. You will need to print this and display it in your vehicle when parking on campus, until you receive your official permit in the mail.

Return to top

Student ID Cards

Where do I get my ID card?

Student ID cards are available from either the Student Life Office in the Student Union, or from the Library. Black and white cards are free, color cards (available from the Student Life Office) are available for a small fee. More information is available at the webpage for the DVC Connect Card.

Return to top