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Tips for a Successful Online or Hybrid Course

Technology Preparation

Depending on your course, you will be using a variety of websites, media players, and multimedia. You should plan to download the Firefox browser as a backup (or as your main browser) in case your primary browser does not work for you.

Here is a list of the most common browsers, plug-ins, and media players used within online courses:

  • Start with the Browser Check in WebCT by going to WebCT.dvc.edu and clicking on Browser Check in the upper-right corner of the screen.
  • Consider using Mozilla's Firefox browser when viewing your online course if your primary browser causes problems (i.e., Internet Explorer or Safari).
  • Media Player Update/download: go to www.microsoft.com and search for Windows Media Player Update.
  • Flip 4 Mac - Windows Media Player plug-in for the Mac: go to www.flip4mac.com. 
  • Media Player Update/download: go to Apple's Quicktime Player page.
  • Video Player Download: Flash Player
  • Video Player Download: Shockwave Player
  • Free Office Suites: If you do not have or do not want to buy the Microsoft Office Suite (Word, Excel, PowerPoint), consider the following free office suites for a Windows' pc (Open Office) or a Mac (Neo Office).
  • DVC/SRC student labs have the Microsoft Office installed. Consider this resource as well as purchasing a usb flash drive so that you can save your documents while on campus.
  • Tips for Online Student Success Video

Before the Course Begins

  • Go to www.dvc.edu/online and click on Fall, Spring, or Summer to find current courses. Review the list available and once you find your course, click on "Click Here to Access Your Online Classroom." Most courses will be in WebCT, but some may not and these often have access codes that are purchased in the school bookstore. Note as well if there are orientation meetings.
  • Login to your course website once from campus. Do the same when at home; if different, update your browser as directed above. 
  • When taking tests, using chat, and the whiteboard, know that these features in WebCT are Java-based and can be blocked by high security screening settings on personal/work firewalls and/or pop-up blocking software.  If you are unable to access these WebCT-based features, it is likely that these settings are in place and need to be adjusted/disabled (look for the browser menu heading of Tools or File and click on the preference option). If this is still a problem and you are unable to resolve this, then download the Firefox browser.

Time Management and Online or Hybrid Considerations

  • Review all course content the instructor has available for you.
  • Be sure to attend any required on-campus sessions for orientation, discussion, and examinations.  Many classes require a few on-campus sessions. Check the printed or online schedule for any required class meetings.
  • Take a moment to bookmark your online classroom the first time you access it.  This will help you locate your online classroom quickly every time.
  • Allocate the same amount of time each week for an online course as you would for a campus course.
  • Make sure you cover all of the written material from the instructor as well as the textbook and study guide.
  • Make contacts among your fellow students, forming study groups if possible or preferable.
  • Look at your lesson the first day it is available, then print it out.  That way if there is a problem with your connection when you get home, you can still work on it.  Read through the lesson and see if you have any questions.  If you do, contact your instructor or post a message to your class discussion board immediately. 
  • Many online courses require work completed every week and it is necessary to review the course syllabus or calendar to have these dates firmly in place.
  • Asking questions
    • Read the course introduction/syllabus to your online class carefully to find out how you should ask questions. Some instructors will ask you to post all questions to the class discussion board whereas others will ask you to email them directly.
    • In a traditional class, everyone gets the benefit of hearing the question and answer.  Therefore the instructor may require you to post all questions to the class discussion board so that the entire class can view all questions and answers.
    • Some questions may already be answered by the instructor in his/her F.A.Q. or Formatting section.
    • Identify how or when you can contact your instructor for office hour appointments.
    • Log on to your online classroom several times a week so that you can take part in online discussions and read all messages in a timely manner if required.
Mail, Email, and Chat
  • WebCt has an internal system of Mail, meaning that you must log into WebCT to use it.  But, you can have Mail messages forwarded to an email address if you would like to be alerted--this setting is under Manage settings once you click on Mail in WebCT.
  • WebCT mail contains an inbox and outbox so that all of your mail is backed up for you and available throughout the semester.
  • Netiquette in e-mail messaging and discussion board posting:
    • Be aware that e-mail messaging is a different medium.  Choose your words carefully in a message.  It is easy to sound brusque or even nasty when all the other person sees is a typed message.  Humor is more difficult to get across in a message.
    • Proofread your e-mail messages and discussion board postings before sending or posting them. The more accurate your messages, the more likely they’ll be understood.

Typical Features/Tools in an Online or Hybrid Course

  • Messaging
    • E-mail, chat, and class discussion boards are the primary forms of communication between the instructor and students and among students.
  • Transferring, Uploading, Downloading files
    • You may be asked to Mail files in WebCT through browsing/attaching these files or e-mailing them to the instructor.
    • You may be asked to mail or fax documents to the instructor.
    • You may be asked to use the Save-as command (under file in any text editor) to save a document in Rich Text Format if you do not have Microsoft Word.
    • The instructor may have you download or upload files.
  • Quizzes and Tests
    • Tests may be presented as take home tests that could be time-specific and can be sent to you through an e-mail message. 
    • More commonly, quizzes in WebCT are handled through the Quiz tool.  Please reference the information above (under Technology Preparation) about possible browser-related problems and the solutions provided.  These quizzes have a set of directions for how to take the test automatically generated each time the student clicks on a quiz.
  • Multimedia Development
    • Podcasts, profcasts, and web-based tutorials are used in some courses to illustrate elements of a course. By updating your Windows Media Player, Flash and Shockwave players, browser (Internet Explorer, Firefox, or Safari), and Quicktime player, you will be able to access this material.

 

 


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