Computer Technical Support - program requirements

Computer technical support program information

 

Associate in Science

 

 

Certificate of Achievement

 

Certificate of Accomplishment

 

Associate in Science degree - Computer Technical Support
Catalog 2012-2013

This two-year associate in science degree program is intended to prepare the student for jobs in business and government as computer support technicians. Principle areas of study are computer software applications, hardware, and basic network principles. Instruction will include the installation, support and repair of microcomputers, especially those attached to local area networks (LANs).  To earn a degree, students must complete each course used to meet a major requirement with a "C" grade or higher and maintain an overall GPA of 2.5 or higher in the coursework for the major, and complete all graduation requirements as listed in the catalog. Certain courses may satisfy both major and other graduation requirements; however, the units are only counted once.

Major requirements

 Units

BUS 250

Business Communications I

  3

CNT 103

Voice, Video and Network Cabling

  1

CNT 105

Computer Networking Hardware/Software

  3

CNT 114

Microsoft Windows Operating System Essentials/Administration

  3

COMSC 100L

Introduction to Computer Software

  1

COMTC 110

Introduction to Computer Hardware/Software

  4

COMTC 118

Introduction to Operating Systems

  4

COMTC 120

Computer Systems Troubleshooting

  4

Total minimum required units

23

Program-level SLOs. Associate in science degree in Computer Technical Support [ (Datatel code AS.CTS.D)]
#1. troubleshoot and repair computer hardware problems.

#2. troubleshoot and repair computer software problems related to operating systems, application programs and printer systems.

#3. troubleshoot and repair computer network problems.

SLOs updated May 22, 2013 9:45:12 AM

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Certificate of Achievement - Computer Technical Support
Catalog 2012-2013

This program is intended to prepare the student for jobs in business and government as computer support technicians. Principle areas of study are computer software applications, hardware, and basic network principles. Instruction will include the installation, support and repair of microcomputers, especially those attached to local area networks (LANs).

To earn a certificate of achievement, students must complete each course used to meet a certificate requirement with a "C" grade or higher and maintain an overall GPA of 2.5 or higher in the coursework required for the certificate. Certificate requirements are available in the evening, day and on weekends.

Required courses

Units

BUS 250

Business Communications I

  3

CNT 103

Voice, Video and Network Cabling

  1

CNT 105

Computer Networking Hardware/Software

  3

CNT 114

Microsoft Windows Operating System Essentials/Administration

  3

COMSC 100L

Introduction to Computer Software

  1

COMTC 110

Introduction to Computer Hardware/Software

  4

COMTC 118

Introduction to Operating Systems

  4

COMTC 120

Computer Systems Troubleshooting

  4

Total minimum required units

23

Program-level SLOs. Certificate of achievement in Computer Technical Support [ (Datatel code CA.CTS.D)]
#1. troubleshoot and repair computer hardware problems.

#2. troubleshoot and repair computer software problems related to operating systems, application programs and printer systems.

#3. troubleshoot and repair computer network problems.

SLOs updated May 22, 2013 9:45:12 AM

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Certificate of Accomplishment - Computer Technical Support
Catalog 2012-2013

This program prepares students for entry-level jobs as computer technicians.  Typical jobs would be computer assembly, computer upgrading, and introductory computer repair with an overview of computer networking.  The COMTC 110 and COMTC 118 courses help students prepare for the "A+ computer technician" exam.  The "A+ computer technician" is intended for individuals with six months or more of computer technician work experience.  The A+ exam is administered by Sylvan Prometric off campus and has a fee associated with the exam.  The courses listed below change frequently because of new versions of software, so students are advised to consult with the faculty in the computer networking/computer technical support department.

To earn a certificate of accomplishment, students must complete each course used to meet a certificate requirement with a "C" grade or higher and maintain an overall GPA OF 2.5 or higher in the coursework required for the certificate.  Certificate requirements are available in the evening and some are offered in the day and on weekends.

Required courses

Units

COMTC 110

Introduction to Computer Hardware/Software

  4

COMTC 118

Introduction to Operating Systems

  4

CNT 105

Computer Networking Hardware/Software

  3

CNT 114

Microsoft Windows Operating System Essentials/Administration

  3

Total minimum required units

14

Program-level SLOs. Certificate of accomplishment in Computer Technical Support [ (Datatel code CC.CTS.D)]
#1. troubleshoot and repair computer hardware problems.

#2. troubleshoot and repair computer software problems related to operating systems, application programs and printer systems.

#3. troubleshoot and repair computer network problems.

SLOs updated May 22, 2013 9:45:12 AM

SLOs updated May 22, 2013 9:45:12 AM

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