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Outlook Web Access (OWA)      PDF Printable Directions

Authenticating from Off-campus

To access your email from off-campus, open your browser (Internet Explorer, Safari, Firefox, Netscape, etc.) and enter http://diamond.dvc.edu in the address line. A log on dialog box will appear similar to the image below with two text boxes. You will need to know the network domain, your user name and password in order to authenticate and access OWA.

Your user name is typically the first letter of your first name followed by the first seven letters of your last name. So, for example, Amy Singalli's user name would be asingall. The network domain is DVC (upper-case or lower- case). Your password is your secret -- make it a strong one with at least 8 characters to include non-alpha's.

Here is how Amy would authenticate to OWA (the actual password is not visible).

2 text boxes:

  • User Name: DVC\ASingall
  • Password: ********

Changing Your Password

It is a good practice to change your password at least every 3 to 6 months. Select Options at the bottom of your Folders pane and scroll down to select Change Password and follow the prompts.

Many more options are available from here including the ability to insert an auto-response message for when you will be out of the office.

 

Global Address List

OWA provides access to the global address list of users (e.g., Singalli, Amy, etc.) and user groups (e.g., 02-Information Center@DVC, etc.). To access the global address list, review the following steps, noting the numbers necessary to access the user groups for each campus (DVC is 02-, LMC is 03-, CCC is 04-, SRVC is 05- and the District Office is 00-):

  1. Click on "New" (meaning new message) in the upper, left-hand corner and when the new email message pops up, click on the To, CC, or BCC field. 
  2. While you will have to "find" the user or group's name by searching, note that if you search in the Display Name field with "02," that Diablo Valley College's groups will come up, e.g., 02-Faculty, 02-Faculty (Part-time), 02-Classified Staff, etc.  The same is true for SRVC, etc.
  3. To access an individual user, type in their first or last name in the appropriate text box and click "find." Then highlight the user's name and select the appropriate recipient box below, (e.g., To, Cc, Bcc).

Help Menu

The Help Menu is useful and addresses frequently asked questions shown below. To access it, click on the Help button located above the subject line on the pinkish bar below (your colors may vary and to determine colors, one can change them from within the Options Folder on the navigation side bar.)

 

 

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1690 Watermill Road, San Ramon, CA 94582 (925) 866-1822
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