Frequently Asked Questions

Do I need to take an assessment/placement?

The assessment/placement will place you into the correct course for your current skill level in English or ESL (English as a Second Language) and math. The placements are also required for priority registration

Do I still need to take an assessment/placement if I’m only taking a class for enjoyment?

No.  Although, in order to qualify for priority registration you must complete the assessment/placement process, or submit exemption paperwork if you have previously attended college or hold an AA degree or higher.  Priority registration also requires you to complete the orientation and educational planning. Learn more about priority registration.

Can I fail the assessment?

It is not possible to fail any of our assessments. The assessment is meant to place you into the appropriate class for your current skill level.

How often can I take the assessment?

College Level Math, English and ESL assessments may be taken
twice during the first testing semester, with at least seven days in between assessments, and once per semester thereafter.

The chemistry assessment may be taken once a semester.

The online ISSA assessment may be taken as many times as needed. The ISSA assessment may be taken at home or at the Enrollment Lab.

Please Note: The spring and summer semesters are counted as one whole semester.

Should I take the ESL assessment?

If English is not your first language, we strongly recommend that you take the ESL assessment to better understand your current skill level. 

I am a DSS student, are there other accommodations for me?

If you require extra time or other accommodations for a disability, please register with DVC's Disability Support Services office before scheduling an assessment (Student Services Center, room 248, phone: 925-969-2185).

Do I have to make an appointment to take the ESL or Chemistry placement?

You must make an appointment  through our online system.  If you come to the office without an appointment, you will be asked to make an appointment and return on a later date. 

What happens if I am late for my appointment?

Arriving late will automatically cancel your assessment appointment and you will be considered a “no show”. You must arrive ten minutes before your appointment time. You may review the Pleasant Hill or San Ramon campus map for directions.

What happens if I miss my appointment?

There are penalties for students who fail to properly cancel their appointments:

  • If a you do not properly cancel an appointment you will be considered a "no-show."
  • If you are a "no-show" for two appointments, you will be blocked from making another appointment for one week.
  • If you are a "no-show" for three appointments, you will be blocked from making another appointment until the following semester.
  • Properly canceling an appointment does not count as a "no-show."

How do I reschedule or cancel my appointment?

If you need to reschedule or cancel your appointment, you must do so before the start time of your appointment or you will be considered a "no show". Twenty-four hour notice is preferred, but not required. To reschedule or cancel, sign in as you did to make your appointment and click on "View or Cancel Appointments."

Can I use assessment results from another college?

DVC accepts results from all California Community Colleges taken between July 1, 2017 to July 1, 2019.  You will need to send or bring a copy of your placement to the Assessment Center, along with the class descriptions of the courses you were placed into. You must include your DVC student ID number on all documents. Without your DVC student ID number we will not be able to transfer your placement to our system.

Online placement (formerly Multiple Measures) results from other colleges are not accepted.

Can I take my assessment at DVC to use at another college?

No. Placements are only available to currently enrolled students. DVC will not send scores to any other school or others. 

Where can I find my placement results and when will they be ready? 

Your placement results will be available online on InSite within 24 business hours of completing the assessment. The online placement results (formerly Multiple Measures) will be available in your student record after 24 business hours.

  • Go to www.dvc.edu
  • Click on INSITE (or https://m.4cd.edu)
  • Log in with your user ID and password
  • Click on Plan-Progress tile
  • Click on Assessment Scores 
  • Click on Test Summary 

View our placement chart.

Please note: Assessment Center staff cannot give results over the phone, mail, fax, or email.

Can I use my SAT or ACT for placement instead of taking the assessment?

No, we are unable to use these for placement.

Can I use my AP placement for placement instead of taking the assessment?

English assessment exemption: 

If you took the English Literature or Language Advanced Placement (AP) exam and scored a "3" or higher, you may submit your scores and  a completed Prerequisite Form to the Admissions and Records Office.

Math assessment exemption:

If you took the Calculus AB or BC Advanced Placement (AP) exam and scored a "3" or higher, you may submit your scores and a completed Prerequisite Form to the Admissions and Records Office.

Can I use my CAASPP scores for placement instead of taking the assessment?

English exemption:

  • If you took the CAASPP during your 11th grade, and received “Standard Exceeded”, you may be exempt. Submit a copy of your test results to the Assessment Center for review.
  • If you received a “Standard Met” and you have completed an Expository Reading and Writing Course (ERWC) with a "C" or better during your senior year of high school, you may be exempt. Submit your transcript (official or unofficial) along with your CAASPP scores to the Assessment Center.

Math exemption:

  • If you took the CAASPP during your 11th grade, and received “Standard Exceeded”, you may be exempt. Submit a copy of your test results to the Assessment Center for review.
  • “Standard Met” scores are not accepted for a math exemption.

In order to qualify for this exemption you must:

  • find your CAASPP math or English results at California Department of Education,
  • print a copy of your results,
  • write your DVC student ID number at the top of the page,
  • submit your results to the Assessment Center by one of the following:
    • in person,
    • fax - 925-682-8179, or
    • email - assessmentcenter@dvc.edu

Still not sure, if you meet "Standard Exceeded?" Review our CAASPP guide for more information. 

Please note:
 CAASPP scores are valid for two years after your graduation from high school. 

Can I bring my child with me to my assessment appointment?

Children are not allowed in the Assessment Center and staff will not be able to watch any children while you are in the testing room. It is important that you find accommodations for your children while you are taking the assessment/placement.

I live near DVC, but will be attending a far away college next semester. Can I take my assessment for the other college at DVC?

No.  DVC does not offer proctoring services for other schools or institutions. 

What do my placements mean?

See our placement chart to understand your results. Your placement result can be found in Insite


Contact the Assessment Center

Contact

Telephone: 925-969-2132

Email: assessmentcenter@dvc.edu

Fax: 925-682-8179

Office location: SSC building, room 140 (first floor)
Pleasant Hill campus map

Hours

Monday/Wednesday/Thursday: 8:00 a.m. - 5:00 p.m.

Tuesday: 8:00 a.m. - 7:00 p.m.

Friday: 8:00 a.m. - 3:00 p.m.

 

Contact

Telephone: 925-551-6215

Email: auawithya@dvc.edu

Fax: 925-242-0856

Office location: West Building 109
San Ramon campus map

Hours

Monday-Thursday: 11 a.m. - 6:30 p.m.

Friday: Closed