We recognize that students may have technology needs. We want to track needs as they are coming up for you because we want to support you in completing your online courses and educational activities and services.  

Please complete this educational technology needs form to let us know if you have needs.

We will reach out if we are able to accommodate your need. If you have questions, please contact Kristina Gomez.

Contact the IT Helpdesk, 925-229-6888 or email IT-help@4cd.edu 

If you are in need of wi-fi, please visit “Resources for Students” to find out more about receiving free or upgraded wi-fi from Comcast.

There are college resources available for students. Please see "Technology Needs" on the Student Guide to Online Instruction webpage. 

Order your books online! Textbooks can be shipped directly to you (shipping fee applies) or you can pick them up on campus.

Visit the Pleasant Hill Book Center or the San Ramon Book Center for more details.

If you have technology items to return, loan returns will be accepted on a walk-in basis at the first floor of the Pleasant Hill campus Library building, in the IT study hall, during the dates and times listed below:

Reminder: For your safety and the safety of our essential staff, face coverings are required at all times while on campus. 

Spring classes began January 25. But it is not too late to enroll. Many classes are still available. 

Classes will only show up in Canvas for you if you are registered in the class. Students on the waitlist do not have access to the class in Canvas. If the class has started you must email the instructor to request an Add Authorization. If the class is full, the instructor is not obligated to provide permission for you to add the class. Registration in many classes changes daily and continues through the add/drop period (first two weeks for full-term classes). Students may email instructors to inquire about the potential of registering in their section.

Have a question? We are still here (virtually) to help you! Try our web chat feature.

Just write your question in the web chat. We are ready to help during business hours. Due to the volume online, you may have a wait, so please be patient and we will be with you as quickly as possible.

Web chat from the DVC home page and the following student service pages:

• Counseling
• Admissions and Records
• Assessment Center
• Career and Employment Services
• Disability Support Services
• Financial Aid  (two chats)
• Transfer Services
• Veterans Office
• Welcome Services
• English as a Second Language
• Math Lab
• Academic Support Center
• Tutoring Services
• Steps to Enroll
• San Ramon Campus
• EOPS-CARE
• Ask a Librarian
• Chat with Canvas Support
• Ask Lavern - District IT A.I.Support Service for InSite

For the following departments, you can still pick up the phone and your call will be routed to a live person, just like in the past.

Admissions and Records 925-685-1310
Counseling Services 925-969-2140   
Financial Aid 925-969-2009
Disability Support Services  925-969-2185
Police Services 925-969-2785

Students with subject or discipline specific questions should contact their program lead, department chair or area dean or manager. See the list of DVC support people by subject/area

DVC has made most of our forms available online and they can be completed and submitted electronically. Please visit our electronic forms page. For assistance, email the Admissions and Records Office or call 925-685-1310.

Transcripts will be posted with degree information 8-10 weeks after the fall term. All awards will be mailed via USPS. Please log in to your InSite portal account to track the status of your degree and/or certificate. If you have any questions contact the Admissions and Records Office. 

Yes, funding is now available to all enrolled DVC students that have an emergency expense related to campus closure as a result of COVID-19.  You do not need to be eligible for federal student aid to qualify.  Visit the Covid-19 Emergency Grant webpage to learn about the limited funding, how to apply, and how receipt of funding may impact you.

If you have already received the emergency grant but need additional financial assistance due to an extenuating circumstance, please check your Insite email account regarding the appeal process to request additional funds. If you still have questions after reviewing the webpage, send an email to the basic needs staff. 

The DVC Cashier’s Office will be available on Tuesdays and Thursdays from 8AM-12PM to take payments over the phone. Please call 925-969-2105, or email questions to: DVCCashiersOffice@dvc.edu

Parking permits will not be required during spring term. Vehicles parked in Staff or Disabled parking places without the proper placards will be ticketed.

All students should monitor themselves carefully for signs of illness and review the student safety checklist.

If you believe that you may have the virus and are attending classes at the Pleasant Hill or San Ramon Campus, please contact your professor to advise him or her and remain at home for at least 10 days.

Contra Costa County offers free testing. Visit the CCHS Website to make your appointment and follow the directions included in the confirmation email. Make sure to take your ID for your appointment on the day and time chosen. You will receive a text message with a link to your results within 24-48 hours. Testing is also available outside of Contra Costa County:

Solano County

Alameda County

San Joaquin County

Marin County

Yes! The Academic Support Center (ASC) on the Pleasant HIll Campus is open for computer use, wifi access, and quiet study: M-Th 9am-3pm in L150.

In addition, students can access online tutoring available in the ASC zoom: M-Th 9am-5pm Friday 10am-2pm

The Student Union Building will be open to offer student ID cards and other selected services. Students must come in person, observing mask and social distance protocols, to obtain a student ID card. Our in-person hours are Wednesdays and Thursdays 8:30am -5 pm and Fridays 10am -2pm.

Have a question? We are still here (virtually) to help you! Try our web chat feature.

Just write your question in the web chat. We are ready to help during business hours. Due to the volume online, you may have a wait, so please be patient and we will be with you as quickly as possible.

Web chat from the DVC home page and the following student service pages:

• Counseling
• Admissions and Records
• Assessment Center
• Career and Employment Services
• Disability Support Services
• Financial Aid  (two chats)
• Transfer Services
• Veterans Office
• Welcome Services
• English as a Second Language
• Math Lab
• Academic Support Center
• Tutoring Services
• Steps to Enroll
• San Ramon Campus
• EOPS-CARE
• Ask a Librarian
• Chat with Canvas Support
• Ask Lavern - District IT A.I.Support Service for InSite

For the following departments, you can still pick up the phone and your call will be routed to a live person, just like in the past.

Admissions and Records 925-685-1310
Counseling Services 925-969-2140   
Financial Aid 925-969-2009
Disability Support Services  925-969-2185
Police Services 925-969-2785

The DVC Library (2nd floor) is closed to the public until further notice. But most services are online:

• Need research help? Chat with a librarian or make a one-on-one appointment via Zoom.
• Need to check out a book? Use the contactless book pick-up service.
• Need a textbook? The library offers textbook scanning via email and in-person textbook scanning appointments.
• Registered students can access Subscription databases and streaming media.
• Check your local public library, such as Contra Costa Public Library, 
  Most public libraries use Libby to provide access to Kindle and audiobooks, and most only require that you are a resident of California to join and access.
• If you need help paying for textbooks, please visit the basic needs webpage. 

DVC’s Counseling Department can help you achieve your college, career, and personal life goals. We offer two types of counseling:

• Academic counselors can help with your ed plan and career goals.
• Wellness counselors are here to give emotional support. Sessions are free and confidential. If you need someone to talk to, they are here to help you.

To meet with a counselor, set up a counseling appointment online.

DVC also offers a new telehealth program for students this spring called CA Students Care. This FREE service provides access to 24/7 medical and mental telehealth care with TimelyMD. To register go to www.CAstudents.care and click “Sign In” to register with your .edu email address.

We also know that you may have extra stress and money worries during these times. There are resources to help you:

1. The Student Assistance Program

2. Resources for Uncertain Times

3. Referrals and Resources from the DVC Counseling Department.

DVC offers a new telehealth program for students this spring called CA Students Care. CA Students Care with TimelyMD provides free access to licensed providers that are available to diagnose non-emergency medical conditions, prescribe medications, and offer mental health support via phone or secure video visits from anywhere in the United States. This FREE service provides access to 24/7 medical and mental telehealth care with TimelyMD. To register go to www.CAstudents.care and click “Sign In” to register with your .edu email address.

Pleasant Hill Campus Food Pantry hours:

• Wednesdays: 10:30 am - 4:30 pm
• Thursdays: 10:30 am - 4:30 pm
• Fridays: 10am - 2 pm

San Ramon Campus hosts a confidential program for students who are in need of support to meet their nutritional needs. To enroll in the program, please contact Shari Keller at skeller@dvc.edu.

Find more food programs on our basic needs website.

Contact the IT Helpdesk, 925-229-6888 or email IT-help@4cd.edu 

The course schedule  includes “Comments” for each class. These details can help you understand the exact requirements of each class. In your InSite account, these details are found as “Additional Information.” You can also find step-by-step instructions about how to understand your course details and if there are required meetings in our Student Scheduling Guide.

The college campuses (Pleasant Hill and San Ramon) will follow all of the guidelines set forth by the state, the county, and the college district to determine when it is safe to reopen. Most spring 2021 classes and campus services will remain online. 

See the Frequently Asked Questions on the Contra Costa Community College District website.

All tutoring services are offered remotely.

For help accessing tutoring or support, visit the  Academic Support Center. They can help you navigate Canvas, connect with tutoring support, and much more. For information, hours, and Zoom links visit the Academic Support Center (ASC).  
Students can also access NetTutor 24/7 via any Canvas course. 

DVC peer tutoring is available online!

For Pleasant Hill Classes: Please check the specific tutoring subject areas on the DVC Tutoring Services webpage for information about tutoring in your subject.

For San Ramon Classes: Visit the San Ramon Campus services page. Click on the "Tutoring Tab" or contact SRC tutors directly. SRCreadingandwriting@dvc.edu and SRCmathandscience@dvc.edu.

The DVC Library (2nd floor) is closed to the public until further notice. But most services are online:

• Need research help? Chat with a librarian or make a one-on-one appointment via Zoom.
• Need to check out a book? Use the contactless book pick-up service.
• Need a textbook? The library offers textbook scanning via email and in-person textbook scanning appointments.
• Registered students can access Subscription databases and streaming media.
• Check your local public library, such as Contra Costa Public Library, 
  Most public libraries use Libby to provide access to Kindle and audiobooks, and most only require that you are a resident of California to join and access.
• If you need help paying for textbooks, please visit the basic needs webpage. 

All students should monitor themselves carefully for signs of illness and review the student safety checklist.

If you believe that you may have the virus and are attending classes at the Pleasant Hill or San Ramon Campus, please contact your professor to advise him or her and remain at home for at least 10 days.

Contra Costa County offers free testing. Visit the CCHS Website to make your appointment and follow the directions included in the confirmation email. Make sure to take your ID for your appointment on the day and time chosen. You will receive a text message with a link to your results within 24-48 hours. Testing is also available outside of Contra Costa County:

Solano County

Alameda County

San Joaquin County

Marin County

All students should monitor themselves carefully for signs of illness and review the student safety checklist.

If you believe that you may have the virus and are attending classes at the Pleasant Hill or San Ramon Campus, please contact your professor to advise him or her and remain at home for at least 10 days.

Contra Costa County offers free testing. Visit the CCHS Website to make your appointment and follow the directions included in the confirmation email. Make sure to take your ID for your appointment on the day and time chosen. You will receive a text message with a link to your results within 24-48 hours. Testing is also available outside of Contra Costa County:

Solano County

Alameda County

San Joaquin County

Marin County

Pleasant Hill Campus Food Pantry hours:

• Wednesdays: 10:30 am - 4:30 pm
• Thursdays: 10:30 am - 4:30 pm
• Fridays: 10am - 2 pm

San Ramon Campus hosts a confidential program for students who are in need of support to meet their nutritional needs. To enroll in the program, please contact Shari Keller at skeller@dvc.edu.

Find more food programs on our basic needs website.

DVC’s Counseling Department can help you achieve your college, career, and personal life goals. We offer two types of counseling:

• Academic counselors can help with your ed plan and career goals.
• Wellness counselors are here to give emotional support. Sessions are free and confidential. If you need someone to talk to, they are here to help you.

To meet with a counselor, set up a counseling appointment online.

DVC also offers a new telehealth program for students this spring called CA Students Care. This FREE service provides access to 24/7 medical and mental telehealth care with TimelyMD. To register go to www.CAstudents.care and click “Sign In” to register with your .edu email address.

We also know that you may have extra stress and money worries during these times. There are resources to help you:

1. The Student Assistance Program

2. Resources for Uncertain Times

3. Referrals and Resources from the DVC Counseling Department.

Organizations, both public and private, are stepping up to help in these uncertain times. Many of them are listed in these two documents:

The HOPE Center guide
Basic Needs resources

۲-کار ترجمه گوگل را که در گوشه دست راست از صفحه وب وجود دارد انتخاب کنید

See the Frequently Asked Questions on the Contra Costa Community College District website.

Both the Inter Club Council and ASDVC are up and running. They will hold their weekly meetings via Zoom with links posted to DVCsync.