Canvas FAQ

Log into InSite and click the Canvas tile.
Alternatively, you can visit dvc.instructure.com and log in with your InSite username and password.
Or, from the DVC homepage, click Canvas from the top menu to access the Online Learning and Canvas landing page. From this page, click the red Canvas button and log in with your InSite username and password.

Courses you are enrolled in will automatically appear in your Canvas Dashboard, usually starting the first day of the term. (If you don't see your courses automatically, check to see if they are in another spot. In the global navigation menu on the far left, click "Courses," then click "All Courses." Here is where you will see a list of all the Canvas courses you have taken at DVC, past and present. Any courses with the star highlighted will show up in your Dashboard. If you see a course in this list you would like to show up in your Dashboard, click the star next to the course name.)

All hybrid and online classes should have a Canvas shell. If you don't see a face-to-face course, your instructor may have chosen not to publish his/her Canvas shell.
Confirm your enrollment in the class through InSite.
If you are enrolled via InSite, you may wish to email your instructor to see if he/she plans to publish and use Canvas to communicate with students. Check your course syllabus for your instructor's preferred method of contact and/or check out the DVC Faculty Directory.

There is a slight delay between the time you add a class and the time your class will appear in Canvas. InSite "talks" to Canvas periodically through each day. If your instructor is using Canvas, your class should appear within 24 hours.

Check InSite to confirm you are still enrolled in the course. InSite communicates with Canvas, so if you have been dropped from a class for non-attendance, you will no longer see that course in your Dashboard.

Visit Getting started with Canvas
🔗 The Canvas Student Guide is an extensive resource with tutorials related to all things Canvas. Search by subject and find detailed instructions with images to help guide you. (Or, search and watch a Canvas video tutorial.)
📱Call 24/7 Canvas Support for DVC Students - 844-303-5586.
🖱 Click Help from the Global Navigation menu (far left) once logged into Canvas.

Log into InSite, click the Resources tile, then select "Download full version of Office for your device.
Access OneDrive for free Office 365

We can help issues such as:	We can't help issues such as:
DVC password support	Non-DVC software support
Insite app and portal	Personal device support
InSite email (access & navigation)	School work or tutoring
Canvas LMS (access & navigation)	Viruses
Course schedule search	Note: For the protection of DVC students and Student Technology Help Desk (STHD) team members, the STHD team is not permitted to work on student devices, which includes installing software or providing instructions to users on how to fix computer problems. STHD team members will not handle your device.
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