Online Learning Student Support

Taking an online class?  Check out tips for online learning and support materials for popular educational technology tools.

Quick Tips

TIP 1: Check your email.
TIP 2: Check your technology.
  • Although some courses have mobile-friendly content and the Canvas app is useful, you will likely want to work on a laptop or desktop for many of your online learning experiences.
  • Make sure your web browser is up-to-date.  Chrome, Firefox, and Safari all work well with Canvas, (though some Canvas tools like Proctorio will require Chrome and Chrome extensions).
TIP 3: Get Your Canvas and Online Success Badges.
  • Learn how to navigate Canvas by getting your Canvas Launch Badge.
  • Get ready for online learning by getting your Online Success Badge (coming soon).
TIP 4: Log into Canvas on the first day of the term.
  • Log into Canvas the first day of the semester.  There may be assignments for you to complete early in the week, and some instructors may drop students who don't complete work as "no shows."  
TIP 5: Take advantage of support services.
  • You may be learning online, but you still have a dedicated DVC instructor in each of your classes that wants you to succeed.  Reach out to your instructors when questions pop up and take advantage of virtual office hours.
  • Learn about online counseling and student support services.
  • Take advantage of online tutoring!
  • Connect with peers virtually.  Learn more at DVC Sync.

Online Success Badge (coming soon!)

Want to learn more about learning online?  Get your Online Success Badge by self-enrolling in our Online Success Canvas shell.  This optional, self-paced Canvas training walks you through strategies for online learning.  (coming soon).


Online learning tools

Canvas 

Our online classes take place through Canvas. 

  • Learn how to navigate Canvas by getting your Canvas Launch Badge.
  • Find help in the Canvas Student Guides and FAQ.
  • Download the Canvas Student via apple or google play for convenient access to Canvas.  (Please note, while the app is convenient and students can manage much of their coursework from a mobile device, some Canvas features only function on a laptop or desktop computer.) 
InSite app
  • Download the InSite app via apple or google play for convenient access to DVC course scheduling, email, and more.
Online Tutoring 
  • All DVC students have free access to tutoring. From the course navigation menu of your Canvas classes, click DVC Tutoring to access campus tutors during typical business hours, or NetTutor to connect to additional tutors with extended hours.  Learn more about DVC Tutoring or NetTutor.
Zoom/ConferZoom (video conference)
 

Zoom - or "ConferZoom" within Canvas - is a video-conferencing tool that instructors may use for hosting remote lectures or for online office hours.  This tool allows for screen-sharing, live discussion, live chat and more.  These guides can help you get familiar with Zoom:

Ally (accessibility and alternative formats)
  • Ally is now integrated into Canvas to improve your learning experience.  By clicking the downward facing arrow next to files in your Canvas courses, you can choose an alternative format that best fits your learning needs. Formats include tagged PDFs, audio, electronic braille, BeeLine Reader, and more.  Explore the benefits of these options at Ally: Alternative Formats or watch Ally in Canvas to learn more.
Proctorio (secure exam proctoring)
Hypothesis (digital annotation)
  • Many instructors use Hypothesis for social, digital annotation of readings within Canvas.  Learn how to annotate with Hypothesis if your instructor uses this tool.