Current (Adjusted) Services Offered On Campus and Remotely During Pandemic

Most resources and services to meet our student needs during this pandemic are available online. But we do have some essential services for students on campus. Please remember to wear a mask and follow social distancing guidelines when anywhere on campus.

On-Campus Services 

Computer labs and other study aids

Academic Support Center (ASC) Pleasant Hill Campus
The ASC in L-150 is open M-Th 10am - 6pm.

Portable device chargers for checkout (on-campus use only) - must be returned same day 
     Is your laptop running low? We have outlets for laptop charging.

Tutoring services offered remotely

Open labs

    • L 148 & L 149 -- M-Th 9am -3pm.  Check-into these spaces at the ASC (L-150) which is adjacent.
    • PS-110 (and atrium outside) M-Th 9am -3pm

*Labs offer free printing (up to 20 pages)
Webcams and Proctorio software are available.

Students are encouraged to use their own laptops in outside spaces when possible. 

The San Ramon Campus computer lab

The San Ramon campus computer lab is open in Library/Academic Support Center building (L/ASC) for computer access, study space, textbook reserve and scanning. You also will be able to "Ask a Librarian" to get help with:  

  • research,  
  • citations,  
  • reference questions, and  
  • access to books on reserve. 

It will be open on Tuesdays from 10am-4pm.

Food Pantry

Our food pantries are open during the fall, spring and summer terms, and closed during holidays and breaks.

Pleasant Hill Campus
Food Pantry hours:

  • Wednesdays: 10am - 4 pm

San Ramon Campus hosts a confidential program for students who are in need of support to meet their nutritional needs. To enroll in the program, please contact Shari Keller at skeller@dvc.edu.

Find more food programs on our basic needs website.

Where to buy food and drinks on the Pleasant Hill campus

Peets - (Book Center walk up window - opens February 8)

M-Th 9am - 2pm  Limited coffee menu includes: Coffee of the day, Hot/Iced lattes (vanilla, caramel, mocha, white chocolate, pumpkin)
Please call ahead to place your order -  925-969-2301

Main Street Bistro - inside the HSF Building, Pleasant Hill Campus

          M-Th 8am - 2pm 
          Limited "grab and go" food options 

Student ID Cards

The Student Union Building will be open to offer student ID cards and other selected services. Students must come in person, and observe masking protocols, to obtain a student ID card. Our in-person summer hours are 6/13/22-8/12/22 Monday - Thursday, 9 am - 3 pm. Staff are available to answer questions during remote hours on Mondays 8 am - 9 am and 3 pm - 6 pm.

DSS test proctoring

Disability Support Services (DSS) will be open for in person testing :
Wednesday and Thursday from 9:00am -4:00pm

You must make prior arrangements with your instructor. Also contact DSS by email at least two working days (48 hours) before the exam to request proctoring.

Please do not come to DSS if you have not made an appointment.

DSS will only proctor exams given in person for the class. Online exams will be accommodated online.

If you are ill or have symptoms of illness, DSS will reschedule the test to a later date.

Students must follow all state and county health guidelines during exams. This includes the use of face masks, social distancing, and limiting time in the office.

 

Remote Services 

Got questions?

We’re here to help! We have pulled together all of the different ways that you can get your questions answered, all in one place. Got questions webpage.

Counseling

DVC’s Counseling Department can help. Our wellness counselors offer free and confidential sessions, and other support resources. Schedule appointment online.

We also offer a telehealth program for students called TimelyCare. This FREE service provides access to 24/7 medical and mental telehealth care. Sign up with your .edu email address.

Our Student Assistance Program – or SAP – is a program designed to help you cope with emotional health, family and other personal problems. Educational institutions provide an SAP to help their students be happy, healthy and productive.

Admissions Office and Other Remote Services

For the following departments, you can still pick up the phone and your call will be routed to a live person, just like in the past.

Admissions and Records 925-685-1310
Counseling Services 925-969-2140   
Financial Aid 925-969-2009
Disability Support Services  925-969-2185
Police Services 925-969-2785

Many other departments offer Live Web Chats during business hours.

Web Chat

Have a question? We are still here (virtually) to help you! Try our web chat feature.

Just write your question in the web chat. We are ready to help during business hours. Due to the volume online, you may have a wait, so please be patient and we will be with you as quickly as possible.

Web chat from the DVC home page and the following student service pages:

Library services

Our libraries are open!

  • The Pleasant Hill Library is open for full services Monday - Thursday, 8 am - 9 pm.
  • The San Ramon Library/Academic Support Center is open Monday - Thursday, 9 am - 6 pm.

Masks must be worn at all times when inside the libraries.

Check the DVC Library website for more information on services.

Book Center

Order your books and supplies online! They can be shipped directly to you (shipping fee applies) or you can pick them up on campus from the Book Center. You can find the textbooks and supplies for your classes by searching for the class at the Book Center website.

Visit the Pleasant Hill Book Center or the San Ramon Book Center for more details.

Tutoring

Free tutoring and support is available online and on campus.  Learn more at DVC: Tutoring and Academic Support

Financial Coaching

SparkPoint Financial Coaching 

SparkPoint Financial CoachingDVC has just launched SparkPoint Financial Counseling services. SparkPoint Contra Costa – DVC is a community based, non-profit organization designed to help individuals become financially sustainable.

Students can advance their knowledge on budgeting, credit, and overcoming financial challenges. Want to get started? Participate in workshops and financial and credit coaching! Learn more about how to get started with SparkPoint Contra Costa – DVC services