Current (Adjusted) Services Offered On Campus and Remotely During Pandemic

We have been working to create the resources and services to meet our student needs during this pandemic. We have some essential services for students on campus, but most services continue to be offered remotely. Please remember to wear a mask and follow social distancing guidelines when anywhere on campus.

Welcome and Campus Help Center

What's open and what's closed on the DVC Pleasant Hill campus this fall? Find answers and get the help you need.
Stop by on campus, or visit our Got Questions, Frequently Ask Questions, and What's open on campus webpages.

Student Union Conference Center
Monday - Thursday
9:00am - 3:00pm
We are here to help!

On-Campus Services 

Computer labs and other study aids

Academic Support Center (ASC) Pleasant HIll Campus
The ASC in L-150 is open M-Th 9am - 3pm.

Portable device chargers for checkout (on-campus use only) - must be returned same day 
     Is your laptop running low? We have outlets for laptop charging. Tutoring offered remotely

Open labs

    • L 148 & L 149 -- M-Th 9am -3pm.  Check-into these spaces at the ASC (L-150) which is adjacent.
    • HSF 292 -- M-Th 9am -3pm
    • PS-110 (and atrium outside) M-Th 9am -3pm

*Labs offer free printing (up to 20 pages)
We will have cameras and printers soon.

Students are encouraged to use their own laptops in outside spaces when possible. 

Food Pantry

Pleasant Hill Campus:

The Student Union Building is now open for you to access the Food Pantry. If you or your family are hungry, you can stop by the Pantry to pick-up free food to bring home. The hours are: 

  • Wednesdays     10:30am -4:30 pm
  • Thursdays     10:30am -4:30 pm
  • Fridays       10am -2 pm  

We also have teamed up with our Culinary Program. They will prepare take-home meals for our Food Pantry. Meals can be picked up on Thursday and Friday afternoons.  

San Ramon Campus:

San Ramon hosts a confidential program for students who are in need of support to meet their nutritional needs. To enroll in the program, please contact Shari Keller at skeller@dvc.edu.

Find more food programs on our basic needs website.

Where to buy food and drinks on the Pleasant Hill campus

Peets - (Book Center walk up window)

M-Th 9am - 2pm  Limited coffee menu includes: Coffee of the day, Hot/Iced lattes (vanilla, caramel, mocha, white chocolate, pumpkin)
Please call ahead to place your order -  925-969-2301

Main Street Bistro - inside the HSF Building, Pleasant Hill Campus

          M-Th 8am - 2pm 
          Limited "grab and go" food options 

Student ID Cards

The Student Union Building will be open to offer student ID cards and other selected services. Students must come in person, observing mask and social distance protocols, to obtain a student ID card. Our in-person hours are Wednesdays and Thursdays 8:30am -5 pm and Fridays 10am -2pm.

DSS test proctoring

Disability Support Services (DSS) will be open for in person testing :
Wednesday and Thursday from 9:00am -4:00pm

You must make prior arrangements with your instructor. Also contact DSS by email at least two working days (48 hours) before the exam to request proctoring.

Please do not come to DSS if you have not made an appointment.

DSS will only proctor exams given in person for the class. Online exams will be accommodated online.

If you are ill or have symptoms of illness, DSS will reschedule the test to a later date.

Students must follow all state and county health guidelines during exams. This includes the use of face masks, social distancing, and limiting time in the office.

 

Remote Services 

Got questions?

We’re here to help! We have pulled together all of the different ways that you can get your questions answered, all in one place. Got questions webpage.

Counseling

DVC’s Counseling Department can help you achieve your college, career, and personal life goals. We offer two types of counseling:

  • Academic counselors can help with your ed plan and career goals.
  • Wellness counselors are here to give emotional support. Sessions are free and confidential. If you need someone to talk to, they are here to help you.

To meet with a counselor, set up a counseling appointment online.

We also know that you may have extra stress and money worries during these times. There are resources to help you:

1. The Student Assistance Program

2. Resources for Uncertain Times

3. Referrals and Resources from the DVC Counseling Department.

Admissions Office and Other Remote Services

All listed services are open M - Th through our website. We are still here to help our students. Visit any of the webpages below for live chat during open hours. Or pick up the phone and your call will be routed to a live person, just like in the past.

Admissions and Records 925-685-1310
Counseling Services 925-969-2140   
Welcome Services
Financial Aid 925-969-2009
Assessment Center
Disability Support Services  925-969-2185
Police Services 925-969-2785
San Ramon Campus

Web Chat

Have a question? We are still here (virtually) to help you! Try our web chat feature.

Just write your question in the web chat. We are ready to help during business hours. Due to the volume online, you may have a wait, so please be patient and we will be with you as quickly as possible.

Web chat from the DVC home page and the following student service pages:

Library services

The DVC Library (2nd floor) is closed to the public until further notice. But most services are online:

Book Center

Order your books online! Textbooks can be shipped directly to you (shipping fee applies) or you can pick them up on campus.

Visit the Pleasant Hill Book Center or the San Ramon Book Center for more details.

Tutoring

All tutoring services are offered remotely.

For help accessing tutoring or support, visit the  Academic Support Center. They can help you navigate Canvas, connect with tutoring support, and much more. For information, hours, and Zoom links visit the Academic Support Center (ASC).  
Students can also access NetTutor 24/7 via any Canvas course. 

DVC peer tutoring is available online!

For Pleasant Hill Classes: Please check the specific tutoring subject areas on the DVC Tutoring Services webpage for information about tutoring in your subject.

For San Ramon Classes: Visit the San Ramon Campus services page. Click on the "Tutoring Tab" or contact SRC tutors directly. SRCreadingandwriting@dvc.edu and SRCmathandscience@dvc.edu.