Welcome & Connect Services

The program offers paid, hands-on professional experience that builds leadership, communication, public speaking, customer service, and teamwork skills. Ambassadors earn money while gaining valuable experience that can strengthen résumés, transfer applications and create future employment opportunities. It is an ideal role for enthusiastic, dependable students who enjoy helping others and want to become more involved in the DVC community.

Student Ambassadors also make DVC stronger. By sharing their experiences and providing approachable peer-to-peer guidance, they help students and families feel more confident throughout the college journey. Their welcoming presence, campus knowledge and commitment to service create meaningful connections, promote the opportunities available at DVC and help every student feel that they belong.

Benefits

For participating students, the program offers paid, hands-on professional experience that builds leadership, communication, public speaking, customer service, and teamwork skills. Ambassadors earn money while gaining valuable experience that can strengthen résumés, transfer applications, and future employment opportunities. It is an ideal role for enthusiastic, dependable students who enjoy helping others and want to become more involved in the DVC community.

Student Ambassadors also make DVC stronger. By sharing their experiences and providing approachable peer-to-peer guidance, they help students and families feel more confident throughout the college journey. Their welcoming presence, campus knowledge, and commitment to service create meaningful connections, promote the opportunities available at DVC, and help every student feel that they belong.

Student Ambassador positions are highly sought after, making the selection process competitive. Please carefully review the qualifications and expectations to determine whether you can commit to the responsibilities of this role.

Responsibilities

• Greet and assist visitors by phone, email, online chat, Zoom, and in person while providing campus information and referrals.
• Lead campus tours for prospective students, families, school groups, and other visitors.
• Explain enrollment processes and provide peer-to-peer guidance on completing application, placement, registration, and onboarding steps.
• Assist students with online tools and resources, including CCCApply, InSite Portal, Visual Schedule Builder, petitions, and related systems.
• Set up staff information tables on campus and in the community.
• Participate in school visits, workshops, open houses, college fairs, and other outreach events.
• Assist with maintaining Student Ambassador social media content as assigned.
• Serve as a positive representative of DVC by modeling professional behavior and adhering to college policies and standards.
• Attend required trainings, meetings, and professional development activities.
• Perform other duties as assigned.

Work Hours

Student Ambassadors must work a minimum of 10 hours per week. Schedules vary based on office needs, available projects, tours, and outreach activities. Work may include daytime, evening, and occasional weekend hours. Additional hours may be available at the supervisor's discretion.

Benefits

• Student Ambassadors earn $16.90 per hour.
• DVC Student Ambassador apparel and name badge.
• Opportunities to participate in DVC photoshoots and marketing materials.
• Mileage or public transportation reimbursement for approved off-site assignments.
• Professional experience that strengthens résumés, transfer applications, and future employment opportunities.
• Development of leadership, communication, customer service, public speaking, and teamwork skills.

Qualifications

• Be a currently enrolled DVC student (high school concurrent enrollment students are not eligible).
• Be legally authorized to work in the United States.
• Maintain a minimum cumulative DVC GPA of 2.5 and remain in good academic standing.
• Be enrolled in at least 6 units each semester (international students must maintain 12 units).
• Be willing to travel to DVC campuses, local high schools, and community events as needed.
• Commit to participating in the program for at least two semesters (Spring 2027 and Fall 2027).
• Complete the required training program and attend bi-monthly Friday team meetings.

Successful Applicants Will Demonstrate The Ability To:

• Communicate effectively and provide excellent customer service in person, by phone, via email, through online chat, on Zoom, and in presentations.
• Explain information clearly to both individuals and groups.
• Represent DVC professionally while following college policies and procedures.
• Work effectively with people from diverse backgrounds and experiences.
• Build positive working relationships through professionalism, teamwork, and a helpful attitude.
• Work independently, exercise sound judgment, and utilize critical thinking skills.
• Follow directions, manage responsibilities, and meet deadlines.
• Handle a variety of situations with diplomacy, poise, and professionalism.
• Maintain confidentiality and appropriately safeguard sensitive information.

• Complete the Student Ambassador application.
• Submit a cover letter that is exactly one typed page and explains your interest in the position.
• Participate in an interview if selected. Applicants invited to interview will be notified through their InSite email account.
• Submit an application by clicking on the link below or pick up a paper application at the Welcome and Connect Services window located on the first floor of the Student Services Center (SSC). Applications are due by 5:00 p.m. on September 17, 2026.