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Welcome Services
Welcome Services is a great starting point for prospective, new, and current students.
Step into Success at Diablo Valley College
We are here to support you! Learn about Student Services and resources, join a club and a learning community. Get connected to YOUR college. Please visit the Step into Success page for more information.
Want to become a Student Ambassador?
We are currently hiring for new Student Ambassadors. If you are interested in learning more please visit the Student Ambassador page.
For assistance
We provide one-on-one assistance via zoom to students who need help with completing the application, online orientation, English and math placements and registering for classes. **We do not provide academic advising. If you need help with selecting classes visit the Counseling Page**
If you need one-on-one assistance, please click on the Virtual Lab zoom link during our Virtual Hours (Monday, Wednesday, and Thursday: 9 am - 4:30 pm. Tuesday 9 am - 6 pm Friday: Closed)
PLEASE NOTE: One-on-one assistance is provided on a first-come, first-serve basis. All attendees are required to turn on their audio and video functions as well as show a photo ID (e.g. driver’s license, CA ID, passport, high school ID, etc.). In compliance with the Family Education Rights and Privacy Act (FERPA), we will only discuss account information directly with the student.
Visit us to find out information regarding the following:
- DVC enrollment process for new students (also available in Spanish)
- Campus tours with DVC Student Ambassadors
- Referrals to services and resources available on campus
Looking for more information about DVC? Check out our general brochure, now available online.
DVC offers help in many different formats. Please visit our "Got questions" webpage to learn more.
Follow us
- Like us on Facebook: DVC Welcome Services
- Follow us on Twitter: @DVCWelcome
- Follow us on Instagram: @DVCWelcome
- Subscribe to our YouTube channel: DVC Welcome
- Follow us on TikTok: DVCwelcome
Need help? Check out our "How To" series of guides!
Getting Started
- How Do I Apply Online? | ¿Cómo Completo la Aplicación en Línea?
- How Do I Login to InSite for the First Time?|¿Cómo Inicio Sesión en InSite por Primera Vez?
- How Do I Access The Online Orientation? | ¿Cómo Acceso la Orientación en línea?
- How Do I Complete the Online Placement Process? |¿Cómo Completo el Proceso de Colocación en Línea?
- How Do I Check My Assessment Placement? |¿Cómo Verifico Mis Resultados de Evaluacíon?
- How Do I Find My Registration Date? | ¿Cómo Encuentro mi Fecha de Registro?
- How To Scan From An Android and iPhone |¿Cómo Escanear Usando un Android o un iPhone?
- How Do I Complete the Special Admissions Recommendation Form? |¿Cómo Completar el Formulario, 'Special Admissions Recomendación'?
Registration
- How Do I Register For Classes Online? | ¿Cómo me Inscribo en Clases?
- How Do I Manage My Waitlist?|¿Cómo Administro mi Lista de Espera (waitlist)?
- How Do I Register Using The Late Add Process?|
¿Cómo me Registro Mediante el Proceso de Adición Tardía (Late Add)?
- How Do I Drop a Class Online?|¿Cómo Abandono una Clase en Línea?
- How Do I File a Petition to Repeat a Class?|¿Cómo Presento una Petición Para Repetir una Clase?
- How Do I Lift an Academic Progress Alert?|¿Cómo se Livera una Suspensión Académica Temporal?
- How Do I Register For Counseling 095/096?|¿Cómo me Registro Para la Consejería 095/096?
InSite
- How Do I Forward My InSite Email?|¿Cómo Reenvío mi Correo Electrónico de InSite?
- How Do I Find My Class Schedule?|¿Cómo Encuentro mi Horario de Clases?
- How Do I Make a Payment Online?|¿Cómo Hago un Pago en Línea?
- How Do I Purchase a Parking Permit?|¿Cómo se livera una Alerta de Progreso Académica?
- How Do I Purchase a Daily Permit?|¿Como Compro un Permiso Diario de Estacionamiento?
- How Do I Download Microsoft Office?|¿Cómo Descargo Microsoft Office?
- How Do I Find My DVC ID#?|¿Cómo Encuentro mi Número de Identificación de Estudiante del DVC?
- How Do I Find My InSite Username?|¿Cómo Encuentro mi Nombre de Usuario de InSite?
- How Do I Reset My InSite Password?|¿Cómo Reinicio mi Contraseña de InSite?
Grades, Transcripts, etc.
- How Do I Find My Grades?|¿Cómo Encuentro mis Calificaciones?
- How Do I View My Unofficial Transcript?|¿Cómo Veo mi Transcripción no Oficial?
- How Do I Request an Official Transcript?|¿Cómo Solicito una Transcripción Oficial?
- How Do I Change My Home College?|¿Cómo Cambio mi Colegio de Origen?
- How Do I Change My Major?|¿Cómo Cambio mi Especialidad o Programa de Estudio?
- How Do I Recover My CCCApply Account?|¿Cómo Recupero mi Cuenta de CCCApply?
Contact Welcome Services
| Phone: | 925-969-2106 |
| Email: | welcome@dvc.edu |
| Office Location: | SSC-119, first floor Pleasant Hill campus map |
If you need one-on-one assistance, please click on the Virtual Lab zoom link during our Virtual Hours.
Office Hours
In Person Hours 1/10-1/14
| Monday | Tuesday | Wednesday | Thursday | Friday |
|---|---|---|---|---|
| 9 am - 3 pm | 9 am - 3 pm | 9 am - 3 pm | 9 am - 3 pm | Closed |
In Person Hours 1/17-2/4
| Monday | Tuesday | Wednesday | Thursday | Friday |
|---|---|---|---|---|
| 9 am - 6 pm | 9 am - 6 pm | 9 am - 6 pm | 9 am - 6 pm | 9 am - 3 pm |
Virtual Hours 1/3-1/14
| Monday | Tuesday | Wednesday | Thursday | Friday |
|---|---|---|---|---|
| 9 am - 5 pm | 9 am - 6 pm | 9 am - 5 pm | 9 am - 5pm | 9 am - 12 pm |
Virtual Hours 1/17-2/4
| Monday | Tuesday | Wednesday | Thursday | Friday |
|---|---|---|---|---|
| 9 am - 6 pm | 9 am - 6 pm | 9 am - 6 pm | 9 am - 6pm | 9 am - 3 pm |
Please note, Welcome Services will be closed the following dates:
- Tuesday, 12/21 thru Friday, 12/31 for Winter Break
- Monday, 1/17 in observance of Dr. M.L. King Jr. Day