Welcome to the Disability Support Services office. We provide accommodations to all students with disabilities. The DSS office is open for both in person services and remote communications, such as via email, phone, online, and zoom. Please email Kylie Nersesian (firstname.lastname@example.org) if you have general questions or call 925-969-2185 and leave a message. For questions about the San Ramon campus, please email Sudha Cadpakar.
Note to students: The content on this page applies to students at both the Pleasant Hill and San Ramon campuses.
First time and returning students need to complete three steps to enroll in DSS.
Complete and sign DSS Application for services.
Provide documentation of disability such as:
Please attach documentation to the application.
Meet with a DSS counselor.
DSS Staff will contact you to schedule a DSS counseling appointment.
DSS outreach to local high schools and graduating seniors has concluded. Please view Information for Incoming Freshman in 2022.
DSS respects the confidentiality of student information. For that reason, DSS will not share accommodations with faculty or other DVC staff unless a student specifically requests it. DSS students must request their accommodations each semester. See below for details and links for specific services.
DSS students can continue to receive time accommodations for online exams. DSS will contact instructors to adjust the software time setting for any student who has signed and submitted an Online Exams & Quizzes Testing Accommodation Form (see link below). Please note that DVC instructors require a minimum of two business days notice to adjust the software.
Please click the link to request extra time for your online exams and quizzes (DSS students only).
Please email Ron Tenty if you have any testing questions or do not see your time modified.
For classes with tests in-person, DSS can proctor exams in its office, which is open Mon-Th 9:00 am - 4:00 pm and Fri 9:00 am - 1:00 pm. You will need to fill out the Digital Proctor Form (DPF) for each in-person test. Please come to the DSS office 3-7 days prior to your first test to learn how to complete this form.
At the San Ramon Campus, please go to the Information Desk in the Administration Building and ask for Ann or Sudha to receive training on the form. The testing center is open: Mon – Wed 10:00 am – 1:00 pm, Thurs 5:00 pm – 8:00 pm.
Note Taking Services offers shared notes and tools to develop students' ability to take notes independently. Note taking is available for both in person and online classes. Please contact Jonathan Cattarin with questions.
DSS loans equipment to students approved for accommodations.
If you need equipment for notetaking, such as digital recorders or a smart pen you can contact Jonathan Cattarin to arrange for pick up. For a tutorial on the smart pen, watch this video Smart pen tutorial.
If you need software such as Kurzweil text to speech to help with reading, or Dragon naturally speaking speech to text software contact Rose Desmond.
Alternate Media Services converts textbook and classroom materials into alternate formats for students who have the accommodation. Students who are blind or with low vision will get priority. This includes testing materials.
To receive accommodation please complete the Alternate media services contract and upload or email Rose your book receipt. Please contact Rose Desmond if you have questions or content that you need converted.
DVC offers help in many different formats. Please visit our "Got questions" webpage to learn more.
All DSS students may schedule one (1) counseling appointment per semester of one (1) hour. At that time, they may discuss any questions or needs, including education planning, class selection, accommodations, etc.
To make a DSS counseling appointment, complete the Counseling Appointment Request form.
DSS is also answering brief counseling questions through drop in appointments, which allow 15 minutes per student. To request the zoom link for drop in counseling, please email Jonathan Cattarin or Rose Desmond. When students sign in for drop in, they will be placed in a waiting room. Wait times may be significant during the first weeks of the semester. Please be patient and a counselor will let you in as soon as possible.
Please note that for a probation, dismissal, or maximum time frame appeal, a 1-hour appointment is necessary. Dismissal appointments are scheduled by Carissa at the dismissal workshop. Probation students may meet with a counselor or watch a video on the probation webpage.
For general counseling information, visit DVC Counseling services.
DSS will be offering organization and time management support throughout the semester via group workshops and individual sessions. These workshops on executive functioning will include small group help with:
Workshops days and time with zoom link will be posted on Canvas under DSS tile.
DSS tutors will be available online and in person to answer questions Monday through Thursday Aug. 22-Dec8, 9 am - 3 pm. Tutors meet in BFL 210 or online.
To receive online services, students will need to request access to Zoom.
Please email one of our tutors at their DVC email addresses to request access:
Students with questions about Assistive technology (i.e. Kurzweil, Dragon NaturallySpeaking, etc.) and/or computer use (i.e. email, Canvas, Insite, word processing, PowerPoint, etc.), can contact email@example.com, or call 925-322-1176 to schedule an appointment. Please refer to the list of available services offered by the High Tech Center for more information.
Priority registration for Spring 2023 classes will be held Nov. 14 and 15. New DSS students must have submitted documentation of their disability and met with a counselor by the Thursday prior to the first day of early registration to qualify (Nov. 10). Those completing an application after that date will be eligible for priority registration in Summer and Fall 2023.
|Aug 15 - Aug 26||9 am -6 pm||9 am -6 pm||9 am - 6 pm||9 am -6 pm||9 am - 1 pm|
|Aug 29 - Dec 16||9 am -4 pm||9 am -4 pm||9 am - 4 pm||9 am -4 pm||9 am - 1 pm|
|Aug 29 - Dec. 20||8-9 am & 4-5 pm||8-9 am & 4-5 pm||8-9 am & 4-5 pm||8-9 am & 4-5 pm||8-9 am &1-3 pm|
|DSS Office Telephone||925-969-2182|
|Office location:||SSC-248 campus map|