Disability Support Services

DVC campuses are closed, but the college is OPEN for online classes and services. Some webpages may not yet be updated to reflect our remote instruction and services. To learn more, please visit:

Or try our new “Chat with live DVC support” on the homepage and many student service area pages.

Note to students: the content on this page applies to students at both the Pleasant Hill and San Ramon campuses.

DVC is closed for remote services on Friday, April 3rd and will reopen for remote services on Monday, April 6th

General

As you may know, DVC will be holding all its classes online until further notice. During this time, Disability Support Services is committed to doing all it can to assist you in succeeding. The DSS office will remain accessible during this time remotely and continue to provide all current services. Please email Yeni Galvez Hernandez at ygalvez@dvc.edu if you have general questions.

Testing

All exams will be given online. DSS students who receive extra time for face to face tests can continue to receive the same extension on Canvas for online exams. DSS has contacted instructors for any student who has signed a testing contract this semester to ask that they adjust your time on the software. Please email Ron Tenty at rtenty@dvc.edu if you do not see your time modified.

Note Taking

Your note takers will continue to send notes as appropriate. If your instructor is using videos or zoom meetings to simulate a classroom, a transcript or recording should be available. However, for many classes, note taking should be limited. Your instructors will be posting many of their documents and lectures online so you can review them repeatedly. Some instructors may also post their own lecture notes. However, this is not required of faculty. Please contact Jonathan Cattarin at jcattarin@dvc.edu with questions.

Alternate Media

While DSS will continue to convert written materials to alternate media, it cannot promise rapid turnaround of documents given the likely high demand. Students who are blind or with low vision will get top priority. Please contact Rose Desmond at RDesmond@dvc.edu if you have content that you need converted, including testing materials.

Counseling

DSS Counselors will be available remotely. Please email them with brief questions or to request an appointment. Nicole Despins ndespins@dvc.edu , Kellie Conde kconde@dvc.edu or at Carolyn Warren CaWarren@dvc.edu

Tutoring

DSS tutors are available to answer questions about canvas and zoom Monday - Friday 9:00 a.m. - 3:00 p.m. To receive the services, you need to log onto Zoom: https://4cd.zoom.us/j/554041234.

You will come into a group “room” and then go to a private “room” with your tutor. You will get instructions from them on how to do this.

If you need to communicate directly with a tutor, here are their DVC email addresses:

High Tech Center and Computer Questions

You may email Carrie Million at cmillion@dvc.edu with questions or to request an appointment. DSS tutors are also available Monday - Friday 9:00 a.m. - 3:00 p.m. To receive these services, you need to log onto Zoom:

https://4cd.zoom.us/j/554041234
You will come into a group “room” and then go to a private “room” with your tutor. You will get instructions from them on how to do this.

If you need to communicate directly with a tutor, here are their DVC email addresses:


At Diablo Valley College, we provide all students an equal opportunity for success. Disability Support Services (DSS) ensures that students with disabilities have access to all that DVC has to offer. The DSS program offers appropriate support services, curriculum, instruction, and adaptive technology. We look forward to working with you as you embark on your college adventure.

If you have any questions please contact Rachel DeChristofaro at 925-969-2182 for further assistance. For more information, visit the DSS Office located in the Student Services Center, Room 248 on the main DVC campus, or call 925-969-2185.

Pleasant Hill Campus Accessible Map - pdf

Note: Priority registration

The last day for new DSS students to request priority registration for Fall 2020 is Thursday, April 23, 2020. However, students can still apply for other accommodations, such as testing or note taking services. After this date their priority registration will go into effect for Spring 2020.

DSS testing accommodations


Contact Disability Support Services

DSS Office Telephone: 925-969-2182
Deaf/Hard of hearing only Sorenson V.R.S 925-270-1660

Manager: David Hagerty  
Telephone: 925-969-2176 
Email: DHagerty@dvc.edu 
Office location: SSC-248 campus map