Welcome to the Disability Support Services office. We provide accommodations to all students with disabilities. The DSS office is open for both in person services and remote communications, such as via email, phone, online, and zoom. Please email Rachel DeChristofaro (email@example.com) if you have general questions or call 925-969-2185 and leave a message.
Note to students: The content on this page applies to students at both the Pleasant Hill and San Ramon campuses.
First time and returning students need to complete three steps to enroll in DSS.
Complete and sign DSS Application for services.
Provide documentation of disability such as:
Please email documentation to Rachel DeChristofaro.
Meet with a DSS counselor.
For appointments, counseling schedule, and drop-ins please email Rachel DeChristofaro.
More information will be posted in spring 2022 about DSS outreach to local high schools and application procedures for students expecting to graduate in spring and planning to enroll at DVC in fall 2022. For now, you may view Information for Incoming Freshman in 2021.
DSS respects the confidentiality of student information. For that reason, DSS will not share accommodations with faculty or other DVC staff unless a student specifically requests it. DSS students must request their accommodations each semester. See below for details and links for specific services.
DSS students can continue to receive time accommodations for online exams. DSS will contact instructors to adjust the software time setting for any student who has signed and submitted an Online Exams & Quizzes Testing Accommodation Form (see link below). Please note that DVC instructors require a minimum of two business days notice to adjust the software.
For extended (extra) testing time (for use by students already approved by DSS)
Please email Ron Tenty at firstname.lastname@example.org if you have any testing questions or do not see your time modified.
For classes with tests in person, DSS can proctor exams in its office. Please email
Yeni if you wish to schedule a time. Only in person exams will be accommodated. Two to five days business days of notice
to DSS is necessary.
Note Taking Services offers shared notes and tools to develop students' ability to take notes independently. Note taking will remain available for online classes. Please contact Jonathan Cattarin at email@example.com with questions. For services, please complete a Notetaker request form. For more information see Notetaking services web page
DSS loans equipment to students approved for accommodations. If you need equipment for notetaking, such as digital recorders and smart pens, or software for reading your text books, such as Kurzweil, contact Rose Desmond firstname.lastname@example.org. For more information on the smart pen, watch this Smart pen tutorial.
Alternate Media Services will continue to convert textbook and classroom materials into alternate formats. Turnaround of classroom material may be delayed by the high demand. Students who are blind or with low vision will get top priority. This includes testing materials. Please contact Rose Desmond at RDesmond@dvc.edu if you have questions or content that you need converted. Alternate Media Services Contract
DVC offers help in many different formats. Please visit our "Got questions" webpage to learn more.
All DSS students may schedule one (1) counseling appointment per semester of one (1) hour. At that time, they may discuss any questions or needs, including education planning, class selection, accommodations, etc.
To make a DSS counseling appointment, complete the Counseling Appointment Request form.
DSS is also answering brief counseling questions through drop in appointments, which allow 15 minutes per student. To request the zoom link for drop in counseling, please email Rachel RDeChristofaro@dvc.edu.
When they sign in for drop in, students will be placed in a waiting room. Wait times may be significant during the first weeks of the semester. Please be patient and a counselor will reply as soon as possible.
Please note that for a probation, dismissal, or maximum time frame appeal, a 1-hour appointment is necessary. Dismissal appointments are scheduled by Carissa at the dismissal workshop. Probation students may meet with a counselor or watch a video on the probation webpage.
To request a counseling appointment or learn about drop in times, please email Rachel DeChristofaro RDeChristofaro@dvc.edu.
For general counseling information, visit DVC Counseling services.
DSS offers training to students with organization, prioritization, and time management of their coursework. This training in executive functioning is available to students one on one as needed up to once per week. However, students must be referred to the service by a DSS counselor. Please email Rachel RDeChristofaro@dvc.edu for a counseling appointment.
DSS tutors are available to answer questions Monday through Thursday Aug 23, to Dec. 9, 9 am - 3 pm
To receive services, students will need to request access to Zoom.
Please email one of our tutors at their DVC email addresses to request access:
Students with questions about Assistive technology (i.e. Kurzweil, Dragon NaturallySpeaking, etc.) and/or computer use (i.e. email, Canvas, Insite, word processing, PowerPoint, etc.), can contact email@example.com, or call 925-322-1176 to schedule an appointment. Please refer to the list of available services offered by the High Tech Center for more information.
Priority registration for Spring 2022 classes will be held on November 15 and 16. New DSS students must submit documentation of their disability and meet with a counselor by the Thursday prior to the first day of early registration to qualify (Nov. 14). Those completing an application after that date will be eligible for priority registration in Summer 2022.
|September 6 - Dec 17
||9 am - 3 pm||9 am - 3 pm||9 am - 3 pm||9 am - 3 pm||Closed|
|September 6 - Dec 17||8 am - 5 pm||8 am - 5 pm||8 am - 5 pm||8 am - 5 pm||8 am - 3 pm|
|DSS Office Telephone||925-969-2182|
|Office location:||SSC-248 campus map|