After You Apply

After you submit your FAFSA or California Dream Act application you can follow the steps below to check your financial aid status.

1. Check your status and review your checklist

2. Drop-in to submit missing documents (if applicable)

3. Select how you want to receive your aid

4. Review your award letter


1. Check your status and review your checklist

About two weeks after submitting your application online, the DVC Financial Aid Office will send a follow-up email to your InSite account with more instructions.

You may be required to review the Financial Aid menu and Checklist available by logging into your InSite account to determine if are required to complete and submit additional forms or documents to the Financial Aid Office. The Checklist can be accessed from the Financial Aid menu by logging into your InSite account using your username and password.

Documents or forms may be required of you so our office can confirm the information on your FAFSA is correct. Financial aid staff will review the information you reported on the FAFSA and compare it with the documents submit and change any errors found on your application.

You may access the financial aid forms you are required to submit directly from your Checklist or on our website. 

2. Drop in to submit missing documents (if applicable)

After you have printed, gathered, and completed all documents listed on the Financial Aid Checklist, visit the Financial Aid Office during drop-in hours to submit your forms.

Please note, only general questions about financial aid are answered at the front counter during office hours. If you have specific questions, have documents to submit, and/or wish to speak to a financial aid staff person, you are required to visit during drop-in hours and present a valid form of identification. If you are unable to submit your documents in person, please contact our office for more information at

3. Select how you want to receive your aid

You have two electronic options for receiving financial aid. Please read ALERT posted below.

ACH Transfer (direct deposit)

Financial aid can be deposited directly into your existing bank account and will be available within 3-5 business days from the date it is scheduled to be paid. Time frames may be different depending on your bank's policy.

CollegeCash Card 

Aid will be available by the end of the day it is scheduled to be paid.

If you do not select one of the electronic payment methods, a check will be mailed within 5-10 business days of the Funds Process Date published on the 2017-2018 Financial Aid Disbursement Calendar.

To sign up for one of these options, visit CollegeCash and click enroll today. Your login will be your student ID number, date of birth, and InSite email address.  Only students that are enrolled and have completed the FAFSA or California DREAM Act Application will be able to sign up.

ALERT 5/1/2018: Please note that the Contra Costa Community College District is transitioning to a new service provider to process financial aid refunds to students starting June 2018.  If you plan to sign up for an electronic option for the first time or have already signed up for an electronic option, you will be required to sign up again with BankMobile, our new service provider, when it becomes available.  You will receive an email and updated information will be posted to our webpages and InSite within the next few weeks.  Financial Aid funds will be processed using new servicer, BankMobile, starting June 21, 2018.

What if I am expecting a financial aid payment before June 21, 2018 and want to get my funds electronically?

Due to the transition we recommend that you sign up for ACH direct deposit, if you are able to do so.  Of course, you may sign up for the CollegeCash card or check option.  However, just keep in mind that the CollegeCard will expire by June 2019 and a mailed paper check takes 5-10 business days to deliver.

What if I already have a CollegeCash card?

If you currently have a CollegeCash card, financial aid refunds will continue to be issued to your CollegeCash card through the June 14, 2018 Funds Process Date published on the 2017-2018 Financial Aid Disbursement Calendar.  Funds will remain accessible on the CollegeCash card through June 2019. However, after June 2019, funds on your CollegeCash will no longer be accessible.  You are advised to withdraw any funds remaining on the CollegeCash card before the card expires.  Any funds remaining on the account will be issued in the form of a check and mailed to you.

What if I already signed up for direct deposit?

If you previously enrolled in ACH direct deposit with your existing bank account, you will be required to select a new payment option.  You may elect to enroll in direct deposit again, choose to sign up for a BankMobile account, or select to receive a mailed paper check.

4. Review your award letter

You will receive an award letter email in your DVC InSite account about 2-4 weeks after your drop-in meeting at the Financial Aid Office. The award letter will posted to your InSite account and list the type and amount of financial aid you qualify to receive. 


Telephone: 925-969-2009


Fax: 925-691-1132 

Office location: SSC building, first floor Pleasant Hill campus map

*Spring Break Hours
Monday, March 26, 2018 - Thursday, March 29, 2018
Office hours: M/T/W/Th 8:30 a.m. - 5 p.m.
Drop-in hours: M/T/W/Th 8:30 a.m. - 3 p.m.

Spring 2018 Hours
February 5, 2018 - May 25, 2018

Office hours
Monday/Wednesday/Thursday: 8:30 a.m. - 5 p.m.
Tuesday: 8:30 a.m. - 7 p.m.

Drop-in hours (for document submission and detailed information, photo ID required)
Monday/Wednesday/Thursday: 8:30 a.m. - 3 p.m. 
Tuesday: 8:30 a.m. - 6 p.m.

Pleasant Hill lab hours 
Monday/Thursday/Friday: 8:30 a.m. - 12 p.m.
Tuesday/Wednesday: 1 pm - 5 p.m.

Learn more about the financial aid computer lab

Office location

Admissions and Records, San Ramon campus map 

Drop-in hours (for document submission and detailed information, photo ID required)

Wednesday: 10 a.m. - 1 p.m. and 2 p.m. - 6 p.m. 
Break times: 15 minutes at 11:30 a.m. and 3:30 p.m.