After You Apply

After you submit your FAFSA or California Dream Act application you can follow the steps below to check your financial aid status.  If you have followed the steps below and still have questions, visit our office for a drop-in appointment or visit the Enrollment Lab for financial aid lab hours for assistance.  We are here to help you.

Next Steps

1. Check your status and review your checklist

About two weeks after submitting your application online, the DVC Financial Aid Office will send a follow-up email to your InSite account with more instructions.

You may be required to complete and submit additional forms or documents to the Financial Aid Office. To find out, log into, click on the Financial Aid icon, and click on Financial Aid Home.

Documents or forms may be required so our office can confirm the information on your FAFSA or California Dream Act Application (CADAA) is correct. Financial aid staff will review the information you reported on the FAFSA or CADAA and compare it with the documents submit and change any errors found on your application.

You may access the financial aid forms you are required to submit directly from your Checklist or on our website.

2. Drop-in to submit missing documents (if applicable)

After you have printed, gathered, and completed all documents listed on the Financial Aid Checklist, visit the Financial Aid Office during drop-in hours (see below) to submit your forms.

Please note, only general questions about financial aid are answered at the front counter during office hours. If you have specific questions, have documents to submit, and/or wish to speak to a financial aid staff person, you are required to visit during drop-in hours and present a valid form of identification.

If you are unable to submit your documents in person, documents may be submitted through your InSite student email account, by fax to (925)691-1132, or by mail to Diablo Valley College Financial Aid Office, 321 Golf Club Road, Pleasant Hill, CA 94523.  To authenticate your identity, a scanned copy of photo identification (student ID, state-issued ID, US passport) must be submitted along with your documents.  The Financial Aid Office reserves the right to request resubmission of documents and identification should the documents not be clear or legible.

If you have any questions about document submission options please contact our office at

3. Select how you want to receive your aid

You have three options for receiving financial aid.

  • DEPOSIT TO AN EXISITING ACCOUNT – Money is transferred to an existing account the same business day BankMobile receives funds from your school.  Typically, it takes 1 – 2 business days for the receiving bank to credit the money to your account.
  • DEPOSIT TO A BANKMOBILE VIBE ACCOUNT – If you open a BankMobile Vibe checking account (upon identity verification), money is deposited the same business day BankMobile receives funds from your school.
  • PAPER CHECK DELIVERED BY USPS – A check is mailed the same business day BankMobile receives funds from your school, provided receipt is within daily cutoff times.  Typically, it takes 5 – 7 business days for the check to arrive, depending on USPS First-Class® delivery timeframes.

You MUST select a refund delivery preference from the options listed above. Here's what you need to do.

  1. Select the Financial Aid tile after logging into InSite
  2. Click on "My FA Disbursements"
  3. Click on "BankMobile - First time Setup".

To sign up or learn more about BankMobile, visit Only students that are enrolled and have completed the FAFSA or California DREAM Act Application will be able to sign up.

For more information about BankMobile, visit this link:

You may also view our institution’s contract with BankMobile, a Division of Customers Bank.

4. Review your financial aid award offer
You will receive an financial aid award offer email in your InSite account about 2-4 weeks after your drop-in meeting at the Financial Aid Office. The award letter will posted to your InSite account and list the type and amount of financial aid (grants, loans, and work-study) you qualify to receive.  Please review the 2019-2020 Financial Aid Disbursement Calendar to learn the dates that financial aid will be disbursed and timelines for delivery based on refund option you select.
All financial aid students are required to check their DVC student email account through InSite on a regular basis in order to receive notifications, file status updates, announcements, and further instructions from the Financial Aid Office. Follow the link for instructions on how to check your financial aid status through InSite.

Financial Aid school codes:

  • DVC FAFSA Federal School Code: 001191
  • DVC CA DREAM Act Application School Code: 00119100

Contact Financial Aid


Telephone: 925-969-2009


Fax: 925-691-1132 

Office location: SSC building, first floor Pleasant Hill campus map

Office location

Admissions and Records, San Ramon campus map