After You Apply

After you submit your FAFSA or California Dream Act application you can follow the steps below to check your financial aid status.

1. Check your status and review your checklist

2. Drop-in to submit missing documents (if applicable)

3. Select how you want to receive your aid

4. Review your award letter

1. Check your status and review your checklist

About two weeks after submitting your application online, the DVC Financial Aid Office will send a follow-up email to your InSite account with more instructions.

You may be required to complete and submit additional forms or documents to the Financial Aid Office. To find out, click on Financial Aid through

Documents or forms may be required so our office can confirm the information on your FAFSA or California Dream Act Application (CADA) is correct. Financial aid staff will review the information you reported on the FAFSA or CADA and compare it with the documents submit and change any errors found on your application.

You may access the financial aid forms you are required to submit directly from your Checklist or on our website. 

2. Drop in to submit missing documents (if applicable)

After you have printed, gathered, and completed all documents listed on the Financial Aid Checklist, visit the Financial Aid Office during drop-in hours to submit your forms.

Please note, only general questions about financial aid are answered at the front counter during office hours. If you have specific questions, have documents to submit, and/or wish to speak to a financial aid staff person, you are required to visit during drop-in hours and present a valid form of identification. If you are unable to submit your documents in person, please contact our office for more information at

3. Select how you want to receive your aid

You have three options for receiving financial aid. Starting June 1, 2018 you will be able to sign up for one of these options through our new service provider, BankMobile. 

  • Electronic deposit to a personal bank account (ACH)
  • Electronic deposit to a BankMobile Vibe account
  • Paper check delivered by USPS

You MUST select a refund delivery preference from the options listed above. Here's what you need to go.

  1. Update your mailing address
    BankMobile will mail a Refund Selection Kit to the current address on your student record. To ensure that DVC has your current mailing address, please take a moment to sign onto the InSite app or and verify your address by selecting the Settings tile and then "View/Change Contact Information". Select "Add New Address" if you need to submit an address change.
  2. Look for the green envelope
    Starting the week after June 1, 2018, look for your Refund Selection Kit. It will arrive in a bright green envelope to the address on your student record and contain instructions for selecting your refund preference.
  3. Sign onto InSite to make your choice
    Once your kit arrives (or anytime after June 1), sign onto the InSite app or to select how you would like to receive your money. Select the Financial Aid tile, then "My FA Disbursements", and then "BankMobile - First time Setup".

To sign up or learn more about BankMobile, visit Only students that are enrolled and have completed the FAFSA or California DREAM Act Application will be able to sign up.

IMPORTANT UPDATE: If you previously signed up with BlackBoard Pay for direct deposit or a Money Network CollegeCash card the deadline to use your account balances has moved to February 1st, 2019. All funds on the card must be used before this date. Please read our Financial Aid Alert for additional information about how the transition could affect you.

4. Review your award letter

You will receive an award letter email in your InSite account about 2-4 weeks after your drop-in meeting at the Financial Aid Office. The award letter will posted to your InSite account and list the type and amount of financial aid you qualify to receive.  Please review the 2017-2018 or 2018-2019 Financial Aid Disbursement Calendar to learn the dates that financial aid will be disbursed and timelines for delivery based on refund option you select.


Telephone: 925-969-2009


Fax: 925-691-1132 

Office location: SSC building, first floor Pleasant Hill campus map

Spring 2019 Extended Hours
Monday, January 14, 2019 - Friday, February 8, 2019

Office hours
Monday - Thursday: 8 am - 7 pm
Friday: 8 am - 1 pm
Drop-in hours (for document submission and detailed information, photo ID required)
Monday - Thursday: 8 am - 6 pm
Friday: 8 am - 12:30 pm
Lab hours
Monday-Thursday: 8:30 am - 12 pm, 1 pm - 5 pm
Friday: 8:30 pm - 12 pm

Spring 2019 Hours
January 2, 2019 - January 11, 2019 (close at 5 pm Tuesday, 1/8/19)
February 11, 2019 - May 24, 2019

Office hours
Monday/Wednesday/Thursday: 8 am - 5 pm
Tuesday: 8 am - 7 pm
Friday: 8 am - 1 pm

Drop-in hours (for document submission and detailed information, photo ID required)
Monday/Wednesday/Thursday: 8 am - 3 pm
Tuesday: 8 am - 6 pm
Friday: 8 am - 12:30 pm

Pleasant Hill lab hours 
Monday/Thursday/Friday: 8:30 am - 12 pm
Tuesday/Wednesday: 1 pm - 5 pm

Learn more about the financial aid computer lab

Office location

Admissions and Records, San Ramon campus map 

Drop-in hours (for document submission and detailed information, photo ID required)

Wednesday: 10 am - 1 pm and 2 pm - 6 pm
Break times: 15 minutes at 11:30 am and 3:30 pm