After You Apply

After you submit your FAFSA or California Dream Act application you can follow the steps below to check your financial aid status.

1. Check your status and review your checklist

2. Drop-in to submit missing documents (if applicable)

3. Select how you want to receive your aid

4. Review your financial aid award offer

1. Check your status and review your checklist

About two weeks after submitting your application online, the DVC Financial Aid Office will send a follow-up email to your InSite account with more instructions.

You may be required to complete and submit additional forms or documents to the Financial Aid Office. To find out, click on Financial Aid through https://m.4cd.edu.

Documents or forms may be required so our office can confirm the information on your FAFSA or California Dream Act Application (CADAA) is correct. Financial aid staff will review the information you reported on the FAFSA or CADA and compare it with the documents submit and change any errors found on your application.

You may access the financial aid forms you are required to submit directly from your Checklist or on our website. 

2. Drop in to submit missing documents (if applicable)

After you have printed, gathered, and completed all documents listed on the Financial Aid Checklist, visit the Financial Aid Office during drop-in hours (see below) to submit your forms.

Please note, only general questions about financial aid are answered at the front counter during office hours. If you have specific questions, have documents to submit, and/or wish to speak to a financial aid staff person, you are required to visit during drop-in hours and present a valid form of identification. If you are unable to submit your documents in person, please contact our office for more information at financialaid@dvc.edu.

3. Select how you want to receive your aid

You have three options for receiving financial aid.

  • DEPOSIT TO AN EXISITING ACCOUNT – Money is transferred to an existing account the same business day BankMobile receives funds from your school.  Typically, it takes 1 – 2 business days for the receiving bank to credit the money to your account.
  • DEPOSIT TO A BANKMOBILE VIBE ACCOUNT – If you open a BankMobile Vibe checking account (upon identity verification), money is deposited the same business day BankMobile receives funds from your school.
  • PAPER CHECK DELIVERED BY USPS – A check is mailed the same business day BankMobile receives funds from your school, provided receipt is within daily cutoff times.  Typically, it takes 5 – 7 business days for the check to arrive, depending on USPS First-Class® delivery timeframes.

You MUST select a refund delivery preference from the options listed above. Here's what you need to do.

  1. Select the Financial Aid tile after logging into InSite
  2. Click on "My FA Disbursements"
  3. Click on "BankMobile - First time Setup".

To sign up or learn more about BankMobile, visit www.4cd.edu/bankmobile. Only students that are enrolled and have completed the FAFSA or California DREAM Act Application will be able to sign up.

BankMobile
For more information about BankMobile, visit this link: http://bankmobiledisbursements.com/refundchoicessso/

You may also view our institution’s contract with BankMobile, a Division of Customers Bank.

4. Review your financial aid award offer

You will receive an financial aid award offer email in your InSite account about 2-4 weeks after your drop-in meeting at the Financial Aid Office. The award letter will posted to your InSite account and list the type and amount of financial aid (grants, loans, and work-study) you qualify to receive.  Please review the 2018-2019 Financial Aid Disbursement Calendar to learn the dates that financial aid will be disbursed and timelines for delivery based on refund option you select.  The 2019-2020 Financial Aid Disbursement Calendar will be posted soon.

Contact

Telephone: 925-969-2009

Email: financialaid@dvc.edu

Fax: 925-691-1132 

Office location: SSC building, first floor Pleasant Hill campus map

Summer 2019 Hours
Tuesday May 28, 2019 - Friday, August 16, 2019

Office hours
Monday - Thursday: 8 am - 5 pm
Friday: CLOSED
Drop-in hours (for document submission and detailed information, photo ID required)
Monday - Thursday: 8 am - 4 pm
Friday: CLOSED
Lab hours
Monday/Thursday: 8:30 am - 12 pm
Tuesday/Wednesday: 1 pm - 5 pm
Friday: CLOSED

Fall Hours 2019 Hours
Monday, August 26, 2019 - Thursday, December 19, 2019

Office hours
Monday/Wednesday/Thursday: 8 am - 5 pm
Tuesday: 8 am - 7 pm
Friday: 8 am - 1 pm

Drop-in hours (for document submission and detailed information, photo ID required)
Monday/Wednesday/Thursday: 8 am - 3 pm
Tuesday: 8 am - 6 pm
Friday: 8 am - 12:30 pm

Pleasant Hill lab hours 
Monday/Thursday/Friday: 8:30 am - 12 pm
Tuesday/Wednesday: 1 pm - 5 pm

Learn more about the financial aid computer lab

Office location

Admissions and Records, San Ramon campus map 

Fall/Spring Drop-in hours (for document submission and detailed information, photo ID required)

Wednesday: 10 am - 1 pm and 2 pm - 6 pm
Break times: 15 minutes at 11:30 am and 3:30 pm

Summer Drop-in Hours
Wednesday: 9 am - 1 pm and 2 pm - 5 pm
Break times: 15 minutes at 11 am and 3 pm