After You Apply

After you submit your FAFSA or California Dream Act application you can follow the steps below to check your financial aid status.  If you have followed the steps below and still have questions, contact our office at or call (925)969-2009 during regular business hours.  We are here to help you.

Next Steps

1. Check your status and review your checklist

About two weeks after submitting your application online, the DVC Financial Aid Office will send a follow-up email to your InSite account with more instructions.

You may be required to complete and submit additional forms or documents to the Financial Aid Office. To find out, log into InSite, click on the Financial Aid icon, and click on Financial Aid Home.

Documents or forms may be required so our office can confirm the information on your FAFSA or California Dream Act Application (CADAA) is correct. Financial aid staff will review the information you reported on the FAFSA or CADAA and compare it with the documents submit and change any errors found on your application.

You may access the financial aid forms you are required to submit directly from your Checklist or on our website.

2. Drop-in to submit missing documents (if applicable)

After you have printed, gathered, and completed all documents listed on the Financial Aid Checklist, submit your documents to the Financial Aid Office for review and processing.

Documents can be submitted the following ways:

  • Email to via your student InSite email account.  Documents submitted via personal email accounts are not accepted.
  • Fax to (925)691-1132
  • Mail to: Diablo Valley College Financial Aid Office, 321 Golf Club Road, Pleasant Hill, CA 94523.

The Financial Aid Office reserves the right to request resubmission of documents and identification should the documents not be clear or legible.

If you have any questions about document submission options please contact our office at or call (925)969-2009.

3. Select how you want to receive your aid

Diablo Valley College has partnered with BankMobile to deliver your financial aid refund. Here's what you need to do.

  1. Select the Financial Aid tile after logging into InSite
  2. Click on "My FA Disbursements"
  3. Click on "BankMobile - First time Setup".

To select your refund preference or learn more about BankMobile, visit Only students that are enrolled and have completed the FAFSA or California DREAM Act Application will be able to select a refund preference.

For more information about BankMobile, visit this link:

You may also view our institution’s contract with BankMobile, a Division of Customers Bank.

4. Review your financial aid award offer

You will receive an financial aid award offer email in your InSite account about 2-4 weeks after your drop-in meeting at the Financial Aid Office. The award letter will posted to your InSite account and list the type and amount of financial aid (grants, loans, and work-study) you qualify to receive.  Please review the 2020-2021 Financial Aid Disbursement Calendar to learn the dates that financial aid will be disbursed and timelines for delivery based on the funding option you select.