We welcome your questions online. You may wish to review our FAQ page first to see if your question already has an answer. If not, please review the following
options to connect with a DVC Counselor online.
Option 1 - Schedule a 45-minute E-Counseling Videochat Appointment
The Counseling Department offers 45-minute E-Counseling appointments to discuss questions
in a live videochat format.
What we can do in 45-Minute E-Counseling Appointments:
This service is intended to help students discuss many academic questions with one
of our counselors in a 45-minute live videochat session using Zoom or Cranium Cafe. This option should be selected if you have very specific or technical questions
about course selection, degree completion, choosing a major, transferring, or to receive
information about various college policies outside of the traditional face-to-face
Make course recommendations based on major, degree goal, or transfer plans
Provide guidance & resources on selecting a major
Interpret placement test results for course selection
Provide degree checks (completion of AA/AS degrees) if all courses were completed
within the district
Discuss DVC course prerequisites and co-requisites
Complete Academic Renewal applications
Explain holds and the process to have them removed
Refer students to other campus resources, policies, and procedures
Provide contact information for various college departments and staff
Give academic calendar information
What cannot be done in 45-Minute E-Counseling Appointments:
Transcript evaluations for courses taken outside the district
Review courses from other community colleges or universities
Authorize course substitutions
Verify receipt of transcripts, forms, and financial aid documents by campus offices
Provide Financial Aid or Pre-Admission Counseling
Review UC application essays / Personal Insight Questions
If you have a quick question for a counselor - send your email to firstname.lastname@example.org
You may also call and schedule an appointment 925-969-2140
Please refer to theFrequently Asked Questionslist before scheduling a 30-minute live email chat or phone appointment with a Counselor.
Option 3 - Contact E-Counseling through E-Advisor Email
Please refer to theFrequently Asked Questionslist before completing the email inquiry form below to email a DVC Counselor. Email questions should be short and pertain to academic advising issues only. Appropriate
questions include deadline dates, general requirements to transfer, and requirements
for degrees or certificates. E-Advisingshould not be used to ask a Counselor to identify which classes a student should take
for a term.
*Occasionally, we may respond to your question with the following statement, "Please
make a counseling appointment". This is because the question is most likely complex
and may require detailed background information, research, and/or counselor assistance.
Transcript evaluation, career and personal counseling are not available over email.
Please make a counseling appointment for assistance with these issues.
Once an email is submitted, you will receive an email response from a Counselor within
1-2 business days.
Note: Looking for classes to take online? Search for online courses here: