Canvas Help for Students

Canvas logo, red circlular designWhether you are in a face-to-face, hybrid, or online class, DVC instructors use Canvas to post the course syllabus and grades.  Many also use Canvas to share learning materials, post and collect assignments, and communicate with you about your progress in the class. 


Getting started with Canvas

πŸ“–  Read

For help getting started on Canvas, view and/or print the Canvas Quick Start Guide for Students.  You'll find information about how to log in, customize your profile, and view your courses.

πŸ“Ί  Watch

For tips on getting the most out of Canvas, check out the tutorial video from Instructure (Canvas' parent company):

200 - Canvas Overview for Students from Instructure Community on Vimeo.

⌨ Practice

Viking ship with text overlaid "Canvas Launch Badge"If you'd like to learn more about Canvas and practice using its features, you can self-enroll in the DVC tutorial Canvas Launch Badge.  This optional mini-course walks you through the Canvas interface so you can get comfortable using the platform before you step into the classroom. Follow step-by-step instructions to practice posting in a discussion board, taking a quiz, uploading an image, and more. 

Strategies for success in online learning

COMING SOON!  For those of you jumping into online learning, we recommend enrolling in the self-paced tutorial DVC Quest for Online Success (link coming soon).  This tutorial mini-course has features that allow you to:

  • self-assess your strengths and identify areas you may need extra support
  • understand strategies for succeeding in a virtual classroom
  • take advantage of virtual career planning, education planning, financial planning and more

Help desk

Looking for more help?  We got you!

Keep your eye out for College Success Workshops like "Getting Ready for Online Learning" for in-person help.  (Missed the last workshop?  You can view the Getting Ready for Online Learning Slides for more information.)

For additional help with any Canvas related issues:

πŸ”— The Canvas Student Guide

πŸ“±Call Canvas Support for DVC Students - 844-303-5586

πŸ–± Click Help from the Global Navigation menu (far left) once logged into Canvas 

πŸ“§  Contact your instructor.  Check your course syllabus for your instructor's preferred method of contact and/or check out the DVC Faculty Directory

Frequently asked questions

How do I access Canvas?

From the DVC homepage, click Canvas from the top menu and log in with your InSite username and password.

How do I add my Canvas courses for this term?

Courses you are enrolled in will automatically appear in your Canvas Dashboard, usually starting the first day of the term.  (If you don't see your courses automatically, check to see if they are in another spot.  In the global navigation menu on the far left, click "Courses," then click "All Courses."  Here is where you will see a list of all the Canvas courses you have taken at DVC, past and present.  Any courses with the star highlighted will show up in your Dashboard.  If you see a course in this list you would like to show up in your Dashboard, click the star next to the course name.)  

I don't see all my courses in Canvas.  Help!

At this point, not all instructors use Canvas as their preferred method of communicating with students.  If you don't see a course, your instructor may not have published his/her Canvas shell, meaning there are no materials there you are missing.  You can confirm your enrollment in the class through InSite.

I just added a course, but I don't see the Canvas course in my Dashboard.  Help!

There is a slight delay between the time you add a class and the time your class will appear in Canvas.  InSite "talks" to Canvas periodically through each day.  If your instructor is using Canvas, your class should appear within 24 hours.

One of my Canvas courses disappeared mid-term.  What happened?

Check InSite to confirm you are still enrolled in the course.  InSite communicates with Canvas, so if you have been dropped from a class for non-attendance, you will no longer see that course in your Dashboard.