During an emergency closure, instruction will be moved online to help students progress through coursework. Please review the student responsibilities during emergency campus disruptions, technology support, and remote student services information below to help guide you through this transition.
While mobile apps exist for InSite and Canvas, you will likely need a desktop or laptop computer to complete all of your coursework remotely. Your instructor will let you know if additional technology is needed.
Calculators, headphones, Chromebooks, webcams, and wi-fi hotspots are available to borrow from the college to support you. Complete the form at DVC: Technology Loans.
You can also visit 4CD Resources for Students for information about free or upgraded wi-fi from Comcast.
For password help, Insite portal access, or registration technical problems, contact District IT:
For general technology support, including DVC-owned equipment returns/issues, contact DVC IT:
For technology tutorials:
All DVC students have access to email and Microsoft tools like Word, PowerPoint, Excel, and more!
Most remote instruction will take place via Canvas.
Many instructors will use Zoom/ConferZoom to host remote class sessions or office hours via video-conference. Campus tutoring is also available via Zoom. Learn how to log into your college Zoom account and use Zoom in DVC's Technology Course Zoom Module.
Proctorio is an online exam proctoring tool some instructors use to help ensure academic integrity. Instructors can enable Proctorio settings such as locking down a test-taker's internet browser, disabling copying and printing, and/or enabling web camera and audio recording. In turn, students get the flexibility to take their exam in the place (and sometimes time frame) of their choice.
How do I take an exam with Proctorio?
Need some help? Visit Proctorio: Support for Test Takers or click the shield icon in Chrome while you are taking an exam for immediate 24-7 chat support.
What if I have concerns about Proctorio?
While this tool can feel invasive to some students, Proctorio adheres to students' privacy rights in compliance with FERPA. It is also COPPA, GDPR, and California Student Privacy Certified.
If you aren't comfortable installing the Proctorio extension on your personal device, you may be able to come to campus to take your exam in one of our computer labs. Computer labs with Proctorio installed include those in HSF-292, PS-110, and ASC (Academic Support Center): L-148, L-149, and L-150. You may also wish to reach out to your instructor to see if other alternatives exist.
Enroll in our self-paced Online Student Success badge course to learn more about tips, tricks, and best practices for being an online learner/learning with technology.
Please go to DVC E-Counseling to schedule an online appointment with a counselor. Students can also view and access counseling resources on Insite through the “Counseling” tile.
DSS partners with instructors to provide services for students with disabilities. DSS assists students with captioning, note-taking, or extended time on assessments.