Our website is public-facing and serious errors can damage our brand and/or violate laws. For quality assurance, DVC uses the process outlined below:
As subject area experts, web contributors are vital to keeping content on our website accurate and relevant. To minimize issues when updating web content, every time web contributors make changes to existing pages they should:
As web contributors themselves, web approvers (managers) complete the same training so that they can effectively maintain the quality of pages in their area. Web approvers review all pages submitted by web contributors under their supervision. Before approving any new content for publication, approvers should:
The Marketing office will send pages back for correction when errors are identified. If there are recurring issues, the Marketing office will communicate concerns with management and may suspend web privileges until further training is completed.
The Marketing office has access to all areas of the DVC website and reserves the right to revise or delete content. Revisions may include those needed for clarity, grammar, spelling, usage and style, as well as to conform to DVC’s branding conventions.