Got Questions?

We know starting any term can be quite an adjustment and that this is a particularly stressful time. We’re here to help! We have pulled together all of the different ways that you can get your questions asked, right here in one place. 

Welcome and Campus Help Center

What's open and what's closed on the DVC Pleasant Hill campus this fall? Find answers and get the help you need.
Stop by on campus, or visit our Got Questions, Frequently Ask Questions, and What's open on campus webpages.

Student Union Conference Center
Monday - Thursday
9:00am - 3:00pm
We are here to help!

Remote Drop-In Sessions: General questions about DVC

Have a quick question? Would you prefer an answer from a live person? Drop in to one of our live Zoom sessions, meet some of our area experts, and get the answers you need.

Additional help 

Web Chat

Have a question? We are still here (virtually) to help you! Try our web chat feature.

Just write your question in the web chat. We are ready to help during business hours. Due to the volume online, you may have a wait, so please be patient and we will be with you as quickly as possible.

Web chat from the DVC home page and the following student service pages:

Call Us

Please see DVC Faculty/Staff directory of service areas.

  • Admissions and Records: 925-685-1310
  • CalWorks: 925-969-2120
  • Counseling Services: 925-969-2140
  • Disability Support Services: 925-969-2185
  • EOPS: 925-969-2120
  • Financial Aid: 925-969-2009
  • International Student Office: 925-969-2196
  • Police Services: 925-969-2785
  • START: 925-969-2203
Email Us

How-to Guides

Forgot your Insite password? Don't know how to forward your Insite email? There are over 20 step-by-step "how-to" documents at Welcome Services.

How do you access your ed plan and create a 2-semester plan? Visit the Counseling Video Library.

Still have questions?

We'd be happy to help you!

  • Email your questions to Success@DVC.edu. We will get back to you as soon as we can.
  • For San Ramon Campus questions specifically, email srcinfo@dvc.edu.