Information for Faculty 

If you have questions about any student please call the DSS office at 925-969-2182.


All information about a student’s disability is confidential. Thus, faculty should discuss student requests for accommodations in a private space and time, such as during office hours. Faculty should not inquire about a student’s medical condition or have discussions in public.

Faculty can contact the DSS office with questions about the accommodations approved for an individual student or to arrange services such as testing or note taking.

Syllabus statement

Students who require alternative formats for course materials, adaptive equipment, or other support or accommodations due to a specific disability may request these services through the Disability Support Services (DSS) office.

Instructors are only authorized to provide accommodations authorized by the DSS office.

If you have questions, please see your instructor. For more information related to Disability Support Services, you may visit the DSS office in the Student Services Center (SSC-248), contact them via telephone at 925-969-2182, or view their webpage.

Description of disabilities:

Other informational links

Referring a student for DSS services

All you need to remember is:

  • If a student has a disability and needs to access services, refer the student to the Counseling Department to arrange an appointment with a DSS counselor.
  • If you suspect the student has a learning disability and are referring them for LD assessment, refer the student to the Disability support services (DSS) to arrange an appointment with the LD specialist.
  • It is likely that there are students in your classroom who you suspect may need special accommodations but who have not told you about their needs.
  • Should you approach the student to discuss their need for services, please be sensitive to the fact that they may either be reluctant to discuss their problems, or they may have difficulty explaining them to you.
  • If you feel reluctant or unsure of how to bring the subject up with the student, we would be happy to discuss this with you. It may be good practice to announce early on in each term that our program exists. We would be happy to provide you with brochures to hand out to interested students.

Testing accommodations 

Students with disabilities that affect manual dexterity, vision, processing speed or perception generally may be allowed extra time to complete tests. DSS administers exams in the Student Services Center, Room SSC-248, to the instructor's specifications.

Procedure for testing accommodations

  • The DSS student requests services through a DSS Counselor.
  • Student completes a service agreement with the Testing Accommodations office staff who will confirm eligibility for services.
  • Approximately one week before each test date, the student will schedule an exam appointment and pick up an Exam Proctoring Form at the DSS Testing Accommodations office (SSC-248).
  • Same day and day before proctor form requests may be denied by the instructor and/or DSS.
  • The student takes the Exam Proctoring Form to the instructor immediately.
  • The Instructor returns the completed Proctoring Form with exam to the DSS Testing Accommodations office in SCC-248 via one of the delivery options listed below:
    • Instructor Drop Off - Bring exam and proctor form to the Testing Accommodations office SSC-248 prior to the exam time.
    • Emailed Exams - Email the exam and form to: Ron Tenty
    • Campus Mail - Mail exam and proctor form prior to the exam date and/or time to: Ron Tenty, DSS Testing Accommodations, SSC-248.
    • Student Drop-Off- At the instructor's discretion, the student brings the exam and form in a sealed envelope to DSS Testing Accommodations SSC-248 on the day of the test (We discourage this option as it may compromise the security of your exam).
  • The student takes the test under supervision of DSS staff at SSC-248.
  • Exam is returned to the instructor via one of the delivery options below:

    • Instructor Pick Up- The exam will be secured at the DSS Testing office until picked up by the instructor.
    • Division Office Mailbox- DSS Staff will deliver the exam to the instructor's Division Office mailbox.
    • Campus Mail- DSS Staff will deliver the exam to the campus mail room in Central Services. Central Services staff will then sort the delivered mail into the instructor’s mailbox.
    • U.S. Mail or Fax- Exams will be sent to the address or Faxed to the fax number provided by the instructor.