If you have questions about any student please call the DSS office at 925-969-2182.
All information about a student’s disability is confidential. Thus, faculty should
discuss student requests for accommodations in a private space and time, such as during
office hours. Faculty should not inquire about a student’s medical condition or have
discussions in public.
Faculty can contact the DSS office with questions about the accommodations approved
for an individual student or to arrange services such as testing or note taking.
Students who require alternative formats for course materials, adaptive equipment,
or other support or accommodations due to a specific disability may request these
services through the Disability Support Services (DSS) office.
Instructors are only authorized to provide accommodations authorized by the DSS office.
If you have questions, please see your instructor. For more information related to
Disability Support Services, you may visit the DSS office in the Student Services
Center (SSC-248), contact them via telephone at 925-969-2182, or view their webpage.
If a student has a disability and needs to access services, refer the student to the
Counseling Department to arrange an appointment with a DSS counselor.
If you suspect the student has a learning disability and are referring them for LD
assessment, refer the student to the Disability support services (DSS) to arrange
an appointment with the LD specialist.
It is likely that there are students in your classroom who you suspect may need special
accommodations but who have not told you about their needs.
Should you approach the student to discuss their need for services, please be sensitive
to the fact that they may either be reluctant to discuss their problems, or they may
have difficulty explaining them to you.
If you feel reluctant or unsure of how to bring the subject up with the student, we
would be happy to discuss this with you. It may be good practice to announce early
on in each term that our program exists. We would be happy to provide you with brochures
to hand out to interested students.
Students with disabilities that affect manual dexterity, vision, processing speed
or perception generally may be allowed extra time to complete tests. DSS administers
exams in the Student Services Center, Room SSC-248, to the instructor's specifications.
Procedure for testing accommodations
The DSS student requests services through a DSS Counselor.
Student completes a service agreement with the Testing Accommodations office staff
who will confirm eligibility for services.
Approximately one week before each test date, the student will schedule an exam appointment
and pick up an Exam Proctoring Form at the DSS Testing Accommodations office (SSC-248).
Same day and day before proctor form requests may be denied by the instructor and/or
The student takes the Exam Proctoring Form to the instructor immediately.
The Instructor returns the completed Proctoring Form with exam to the DSS Testing
Accommodations office in SCC-248 via one of the delivery options listed below:
Instructor Drop Off - Bring exam and proctor form to the Testing Accommodations office
SSC-248 prior to the exam time.
Campus Mail - Mail exam and proctor form prior to the exam date and/or time to: Ron
Tenty, DSS Testing Accommodations, SSC-248.
Student Drop-Off- At the instructor's discretion, the student brings the exam and
form in a sealed envelope to DSS Testing Accommodations SSC-248 on the day of the
test (We discourage this option as it may compromise the security of your exam).
The student takes the test under supervision of DSS staff at SSC-248.
Exam is returned to the instructor via one of the delivery options below:
Instructor Pick Up- The exam will be secured at the DSS Testing office until picked
up by the instructor.
Division Office Mailbox- DSS Staff will deliver the exam to the instructor's Division
Campus Mail- DSS Staff will deliver the exam to the campus mail room in Central Services.
Central Services staff will then sort the delivered mail into the instructor’s mailbox.
U.S. Mail or Fax- Exams will be sent to the address or Faxed to the fax number provided
by the instructor.